CIOs continue to gain perspective on the “true cost” of offshore delivery. To stay ahead in the Digital Revolution, team members need to be closer in proximity for complex work as the pace of technological change increases. Both of these trends lead organizations to seek low cost, onshore alternatives for technology teams. Apex couples our industry experience with market intelligence to help our customers make sound decisions around locating the right people in the right locations.

Read more about how we helped the business and consulting division of a Fortune 100 company build a strong onshore resource center...


The Apex Advantage:
Our flexible, responsive account teams and national delivery model enable Apex to provide outstanding talent and effective IT solutions where our clients need them, when our clients need them.

Experience in Action:
​Our client, a division of a Fortune 100 company, engaged Apex to establish Project Coordinator centers in low cost U.S. markets.


​ > ​Our Client

The business and consulting division of a Fortune 100 company

​ > ​Situation

In an effort to improve communication and efficiency, our client needed to establish Project Coordinator centers in low cost U.S. markets. The client had experienced difficulties with an offshore project team and wanted to know where and how financial benefits could be achieved in local cities within their existing geographic footprint. The solution would also need to effectively increase overall project management bench strength.

​ > Services
  • Relocation
  • Workforce Management
  • Various Skillsets
  • ITIL Certification
  • Financial Management
​ > Skills
  • Project Coordinators
  • Project Managers
  • ITIL
  • CA Clarity
  • Microsoft Project


​ > Solution

To achieve these goals, Apex applied our Domestic Sourcing framework that included the following key components:

  • Establish the need - our Solution team worked with the client to develop location selection criteria, define the decision process, and engage all stakeholders.

  • Perform the analysis - the solution team gathered information using proprietary Apex data along with external data sources from partner sources. Location decision factors important to our client included skill set supply and demand, salary benchmarks, tax incentives, and access to local universities and military bases.

  • Plan and decide - Using a variety of proprietary and public tools to compare markets and model various scenarios, we presented the client with a road map and short list of our top two recommendations. Once locations were finalized, we collaborated with the client to deploy the solution.

  • Deployment - We applied our Workforce Management program to provide training, ITIL certification, and other retention initiatives such as semi-annual performance evaluations and merit increases. To improve communication and accountability, we provided monthly and quarterly status reports.  




​ > Results

Domestic Sourcing delivered a high level of project management production while achieving significant efficiencies through extensive market analysis , modeling, and selection. The client now has a strong project management bench in two optimal locations. Highlights include:

  • Apex delivered resourcing strategy plan, resource ramp plan, performance management plan, reporting templates, and ramp 40 Project Coordinators between two cities within two month deadline.

  • 45% of the team has obtained ITIL certifications to date.

  • Apex increased overall performance scores by 22% in Scope Management, PM Performance and Quality Management effectiveness from an average of 3.225 to 4.333 over one fiscal quarter.