APEX IS YOUR PARTNER FOR THE DIGITAL WORLD.


​COMMUNICATIONS

Apex works with our communications clients to maximize their digital presence and to overcome challenges like bandwidth restraints, better customer experiences, and evolving regulatory requirements. From app creation to data analytics, we offer full-service sales and delivery, along with a customizable project support model to meet the specific needs of our clients.

Apex has placed over 10,800 consultants and is a preferred supplier to nine out of the top 15 communications companies. Our flexible delivery model provides scalability to meet increased demand during hiring surges without losing quality, while also effectively supporting small scale, niche requirements. Our clients receive additional value via our managed services offerings.

Whether you require quality technical professionals for your digital projects or customized value added solutions, Apex has the knowledge, experience, and resources to meet your goals.



Our Proven Successes Include:
  • Real-time business intelligence for internal networks through defined mobility practices.

  • Better mobile devices to the everyday travel experience.

  • Increased responsiveness to capacity demands and increased communication capabilities through video technology.

  • Greater return on investment with a faster, sleeker, smarter customer experience.

COMMUNICATIONS
Sub-Industries:

Diversified Telecom  •     Wireless Telecom   •   Media   •   Entertainment and Active Media 

The Apex Advantage:
Our flexible, responsive account teams and national delivery model enable Apex to provide outstanding talent and effective technology solutions where our clients need them, when our clients need them.

Experience in Action:
Our client, one of the top 10 cable television providers in the United States, was in need of program management to oversee a large operations portal program used by their NOC, Field Operations, IT, and Customer Care (CTAP) and monitoring groups.

 Scope
​ > ​Our Client

One of the top 10 cable companies in the U.S.

​ > ​Situation

Apex partnered with the client to determine the best strategies and solutions. The scope of work included analytics, data extraction and resource management. Apex’s primary role was to provide leadership and direction for the PMO team by championing process improvements and leading adoption of best practices. Doing this required Apex to work with the various business / units / customers and IT team to ensure delivery of high quality, high value added solutions that met the client’s requirements, budget and timeline goals.

​ > Services
  • Analytics
  • Clarity PPM
  • Program Management
  • Resource Management

 Solution
​ > Solution

Apex provided seasoned program management consultants to oversee a team of project managers to deliver the following:

  • Project schedules, including detailed tasks required by the client and their vendor partners
  • Weekly project status reports, including milestones, task statuses, risks and issues
  • Resource management, status reporting, project scheduling and time entry managed and coordinated weekly in Clarity Project Portfolio Management tool
  • Project budget spreadsheet updates and communications to project stakeholders
  • Developing executive presentations and reports as requested by the client

 

 

 

 

 Results
​ > Results

The project was completed on time and within budget with exceptional feedback from the client. Apex’s program management consulting services have since transitioned to the highest priority program within the PMO; hence, continuing a win-win relationship for the client and us.