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What Does it Take to Win Inavero's Best of Staffing Client Satisfaction Award?

Feburary 2018

Each year, Inavero, a leading provider of client and employee online satisfaction surveys for staffing, accounting, and other professional services industries, distributes and compiles results from surveys to clients and contractors to determine Apex Systems’ annual Net Promoter Score (NPS), the global survey methodology for measuring “customer satisfaction!” The NPS is based on those who express satisfaction and would recommend a company minus those who express dissatisfaction and would not recommend a company.

What Our Clients Have to Say

This year, Apex is pleased to receive an NPS score 57.9% above the Staffing Industry Average. Contributing to our overall high satisfaction, Apex received the following metrics:

    stats graphic

Some of our clients also provided specific comments/testimonials on our service. We’ve highlighted a few of our favorites below:

“My Rep is always reliable, responsive to our needs and his team does a good job finding us very qualified candidates in a short period of time.”

“They have provided us with quality candidates and they listen and pay attention to what our specific, unique needs are. ”

“My Account Manager has been a fantastic partner. She clearly understood the needs related to an open position that I had and was highly active in dialogue to ensure fit.”

“Apex is responsive to requests, communicates along the way, and executes administrative tasks in a timely and complete manner.”

“Our Account Manager has consistently worked to understand our company culture and provide candidates that fit that culture.”

“They truly take the time to understand my resource needs; not just from a technical requirement, but ensures candidates have the soft skills and culture fit to be successful.”

“Apex seems to have a knack for finding the "cream of the crop" in contractors. They’re an awesome vendor!”

“They are accessible anytime, extremely responsive and they maintain excellent visibility within the bank.”

“My Rep is always very responsive and listens with purpose to ensure candidates he presents meet the needs of my projects.”

“Once they know the direction that I would like to go in, they find candidates that are a good cultural fit and show technological promise.”

Thank you to our contract employees for this wonderful feedback! We are proud to be your staffing and career partner.

Looking for a staffing partner to help you find top IT talent? Contact your local Apex branch here.