Building Trust and Rapport in Phone and Video Meetings

Friday, 1:00 PM - 1:30 PM EST

Certified body language and communication expert Jeff Baird will share key strategies for building trust via phone, with a focus on:

  1. Voice inflection
  2. High or low tone
  3. Body language coming across in your voice

The second half of the session will focus on tips for trust and rapport via in person and video interactions, including:

  1. Using your hands showing
  2. Eye contact & oxytocin
  3. Fronting
  4. Mirroring
Speaker Jeff Baird

Jeff is a certified body language trainer, goal hacker, hiring manager and the anti-boring corporate trainer. He's also worked in IT and business intelligence for nearly 20 years and is a Chris Hemsworth look-a-like. Just checking to see if you're still reading. Jeff's approach is science-backed, applicable, and fun. He'll help you take control of your non-verbal communication, 'read' others' body language and finally nail those stretch goals. He's ready to help you break through your career (or life) plateaus.

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