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https://www.apexsystems.com/Events/PublishingImages/lead%20IT%20Ops%20Pro%20to%20Professional.png
180
DevOps is a set of practices, tools, and teamwork methodologies that contribute to a faster, more reliable software release cycle. This closer relationship between IT Operations and Development personnel is challenging, to say the least. In this session, Pluralsight author and Microsoft MVP Tim Warner provides practical guidance on how and why an IT Operations professional can get comfortable and proficient with basic development practices. Overcome your learning curve and embrace agility!
7/18/2018 1:00 PM
86
300
Cloud; DevOps; Infrastructure
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https://www.apexsystems.com/Events/PublishingImages/ScalingAgile%20with%20SAFe-YuvalYeret.png
214
**This Talk is worth 1 Technical PDU (self-report under Category B) until 7/24/2020!**

More and more organizations are realizing that in order to achieve business agility they need to go beyond implementing agile in specific teams/projects. Real agility requires scaling agile to the program/portfolio/enterprise level. In this session we will explore the options organizations have when looking to scale agile, with an emphasis on SAFe(tm) - the Scaled Agile Framework - one of the most popular options these days.

Learning Objectives:
• When does it make sense to Scale Agile
• What are the leading scaling approaches
• An introduction to SAFe's Big Picture and implementation configurations
• How to implement SAFe - The Implementation Roadmap
• Typical Results of implementing SAFe
• Key risks/red flags to be aware of when implementing SAFe

Bio:
With over 24 years in IT/Technology, Yuval has been helping AgileSparks enterprise clients scale agile since 2009, working with companies such as Intel, Siemens, Amdocs, HP, Nice Actimize, Eagle Investments. He is a SAFe Program Consultant Trainer (SPCT4) You can check out his thinking on the AgileSparks blog, in his popular personal blog at YuvalYeret.com or in his book “Holy Land Kanban”. Yuval is currently based in Boston with a focus both on enterprise agility and SAFe as well as wider organizational agility and especially Agile Marketing. 
7/24/2018 1:00 PM
91
300
Agile
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245
ASP.NET Core provides a great way to build and run web apps on multiple operating systems (Windows, Mac, or Linux). In this talk, Microsoft MVP and Regional Director Dan Wahlin will show how you can leverage Docker containers to develop apps locally while easily deploying them to different environments. You'll learn about Windows and Linux container options for building and running code, learn how to build custom images using dockerfiles, see Docker Compose in action, and much more!

Bio:
Dan Wahlin founded Wahlin Consulting (https://codewithdan.com) which provides training, consulting and architecture services on Web technologies such as Angular, Node.js, Express, JavaScript, TypeScript, C#, ASP.NET Core, Web API, Microservices, and Docker. He’s also published many developer courses on Pluralsight.com and Udemy.com. Dan is a Docker Captain, Google GDE, Microsoft MVP and Regional Director and speaks at conferences and user groups around the world.  Dan has written several books on Web technologies, hundreds of technical articles and blog posts (https://blog.codewithdan.com) and runs the "Code with Dan Web Development Newsletter" - a great way to stay up on the latest technologies. Follow Dan on Twitter @DanWahlin.
8/10/2018 1:00 PM
90
300
.NET ; Programming
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https://www.apexsystems.com/Events/PublishingImages/Redux%20w%20Raju%20Gandhi%20360x360.png
280
Redux has fast become one of the pillars for state management in the modern era of web application development. Though tiny, it packs a punch, and in this session we will explore the principles behind redux and see how to use it in our web applications. We will start with the three principles of redux, then look at actions (and action creators), reducers, and finally the store, and how these three simple pieces allow us to reason about our code. We will also see how Redux DevTools can help us debug our applications easily, as well as some benefits of immutability such as time-travel.

About the speaker
Raju Gandhi is a programmer, consultant, speaker, trainer and all around nice guy. He has worked in the software industry for over 15 years, with experience in both government and private sector. He is a strong advocate of functional programming, and a proponent of immutability across both hardware and software. You can find him online on twitter as @looselytyped, as well as his blog, https://www.looselytyped.com. He’s a speaker for the No Fluff Just Stuff Java conference series, who host UberCon, RichWeb, ArchCon, Angular Summits, etc., and does about 20 conferences a year. In his spare time, you will find Raju reading, playing with technology, or spending time with his wonderful and significantly better half.
8/15/2018 1:00 PM
94
300
Programming; JavaScript
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https://www.apexsystems.com/Events/PublishingImages/Successful%20CSP%20part%201.png
299
Powerful Habits of Wildly Successful Customer Service Providers, Part I
Every organization recognizes that superior customer service is a competitive advantage. Surprisingly, less than 10% offer customer service specific training to employees. This session explores the definition of customer service, why great service is a business necessity, and exactly what superior service looks like. Participants will receive education on how better customer service builds business relationships, retains customers, and creates more engaged employees. Attendees will also learn Jesse’s three vital steps for delivering effective customer service in every interaction.

Bio:
Jesse B. Good is the expert in Next Generation Customer Service. Years of hands-on expertise in customer success, call centers, and entertainment have allowed him to facilitate more than one million customer service experiences. He has worked with small businesses, international organizations on every continent, and Fortune 500 companies from Adobe to Zions Bank. With training and tools based on twenty years of on-going research, Jesse helps organizations drive rapid, sustainable, and measurable change in service performance to dramatically improve business results and cultivate loyal customer relationships.
8/24/2018 1:00 PM
96
300
Communication; Leadership; Project Management; Customer Service
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https://www.apexsystems.com/Events/PublishingImages/cognitive%20analytics-kirk%20born-360x360.png
232
Summary: summarizes the 5 levels of analytics maturity in organizations and how to derive insights from them: Descriptive, Diagnostic, Predictive, Prescriptive, Cognitive

Bio: Dr. Kirk Borne is the Principal Data Scientist and an Executive Advisor at global technology and consulting firm Booz Allen Hamilton based in McLean, Virginia. In those roles, he focuses on applications of data science, data management, machine learning, machine intelligence, modeling, and simulation across a wide variety of disciplines. He also provides leadership and mentoring to multi-disciplinary teams of scientists, modelers, and data scientists. In addition, he consults with numerous external organizations, industries, agencies, and partners in the use of large data repositories and machine learning for discovery, decision support, and innovation. Previously, he was Professor of Astrophysics and Computational Science at George Mason University for 12 years where he did research, taught, and advised students in data science. Prior to that, Kirk spent nearly 20 years supporting data systems activities on NASA space science programs, including a role as NASA's Data Archive Project Scientist for the Hubble Space Telescope and a term as contract Program Manager in NASA's Space Science Data Operations Office. Dr. Borne has a B.S. degree Summa Cum Laude in Physics from LSU, and a Ph.D. in Astronomy from Caltech. In 2016 he was elected Fellow of the International Astrostatistics Association for his lifelong contributions to big data research in astronomy. He has presented invited keynote presentations at many dozens of data science and analytics conferences globally. He is an active contributor on social media, where he has been named consistently among the top worldwide influencers in big data and data science since 2013. You can follow him on Twitter at @KirkDBorne.
8/31/2018 1:00 PM
81
300
Artificial Intelligence (AI); Business Intelligence; Data; Data Science; Digital
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*This session will be worth 1 Technical PDU until 9/5/2020!*

Abstract:
Meetings can be the bane or blessing of any project environment. From the opening seconds, they're an opportunity for success or failure. In this dynamic workshop, Carl hammers through the critical ways to encourage positive participation and to get those around you to actually look forward to attending!

This one-hour workshop drives home the powerful message of how to effectively turn mundane project meetings into something special. Carl walks through some of the critical success factors for running meetings with points that people will remember and with the efficiency to get the job done.

Speaker Bio:
Carl Pritchard is the principal and founder of Pritchard Management Associates. He is recognized lecturer, author, researcher, and instructor. As a lecturer he is considered a leading authority on risk and communications management and presents on a variety of management topics, ranging from project essentials to the complexities of network diagramming and team motivation. As an author and researcher, he has published articles on project management language, advances in risk management, and on the challenges of training on the Internet. His work as an instructor has taken him around the world, training with some of the leading international training organizations, as well as for private clients and the Project Management Institute®. He is the U.S. Correspondent for the U.K. project management journal, Project Manager Today.
9/5/2018 1:00 PM
93
300
Communication; Leadership; Management; Project Management; Business Analysis
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https://www.apexsystems.com/Events/PublishingImages/clusteringtechniques-kirk%20born-360x360.png
275
Summary: illustrates the power of one particular type of machine learning and data science -- clustering -- to bring value to organizations, including customer personalization and pattern discovery in big data

Bio:
Dr. Kirk Borne is the Principal Data Scientist and an Executive Advisor at global technology and consulting firm Booz Allen Hamilton based in McLean, Virginia. In those roles, he focuses on applications of data science, data management, machine learning, machine intelligence, modeling, and simulation across a wide variety of disciplines. He also provides leadership and mentoring to multi-disciplinary teams of scientists, modelers, and data scientists. In addition, he consults with numerous external organizations, industries, agencies, and partners in the use of large data repositories and machine learning for discovery, decision support, and innovation. Previously, he was Professor of Astrophysics and Computational Science at George Mason University for 12 years where he did research, taught, and advised students in data science. Prior to that, Kirk spent nearly 20 years supporting data systems activities on NASA space science programs, including a role as NASA's Data Archive Project Scientist for the Hubble Space Telescope and a term as contract Program Manager in NASA's Space Science Data Operations Office. Dr. Borne has a B.S. degree Summa Cum Laude in Physics from LSU, and a Ph.D. in Astronomy from Caltech. In 2016 he was elected Fellow of the International Astrostatistics Association for his lifelong contributions to big data research in astronomy. He has presented invited keynote presentations at many dozens of data science and analytics conferences globally. He is an active contributor on social media, where he has been named consistently among the top worldwide influencers in big data and data science since 2013. You can follow him on Twitter at @KirkDBorne.
9/14/2018 1:00 PM
82
300
Artificial Intelligence (AI); Data; Data Science
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295
 
A Java Developer’s Journey in Kubernetes Land
Deploying your Java application in a Kubernetes cluster could feel like Alice in Wonderland. You keep going down the rabbit hole and don’t know how to make that ride comfortable. This no-slide and code-only session will explain how a Java application consisting of different microservices can be deployed in a Kubernetes cluster. Specifically, it will explain the following:
• Show a Java application with three microservices
• How this application is packaged as a Docker image
• Create Kubernetes manifests
• How Helm charts are created and hosted in a Helm repository
• Test in a local environment such as minikube
• Attach debugger (may need to find out if tooling exists in this area)
• Install Istio in k8s, show service visibility
• Install k8s on AWS
• Migrate application from a local cluster to a cluster on the Cloud
• Setup deployment pipeline using CodePipeline
• Use an Alexa skill to scale the application
• Change application, show A/B using Istio

Bio:
Arun Gupta is a Principal Technologist at Amazon Web Services. He is responsible for the Cloud Native Computing Foundation (CNCF) strategy within AWS, and participates at CNCF Board and technical meetings actively. He particularly enjoys AMA on Containers and Serverless. He has built and led developer communities for several years at Sun, Oracle, Red Hat and Couchbase. He has extensive speaking experience in 40+ countries on myriad topics. Gupta also founded the Devoxx4Kids chapter in the US and continues to promote technology education among children. A prolific blogger, author of several books, an avid runner, a globe trotter, a Docker Captain, a Java Champion, a JUG leader, he is easily accessible at @arungupta on twitter.
 
9/24/2018 1:00 PM
99
300
Java; Programming
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300
Powerful Habits of Wildly Successful Customer Service Providers, Part II
82% of customers have stopped doing business with a company because of bad customer service that could have been prevented.
78% of consumers have bailed on a transaction because of bad customer service.
68% of customer churn could be avoided if the business resolved the customer’s issue during their first transaction.
With statistics like these, it is more important than ever to succeed at customer service; not just in initial interactions but also in resolving customer concerns. In this presentation, participants will learn how Jesse’s three vital steps can be utilized to address client concerns, resolve complaints, and ultimately create customer loyalty.

Bio:
Jesse B. Good is the expert in Next Generation Customer Service. Years of hands-on expertise in customer success, call centers, and entertainment have allowed him to facilitate more than one million customer service experiences. He has worked with small businesses, international organizations on every continent, and Fortune 500 companies from Adobe to Zions Bank. With training and tools based on twenty years of on-going research, Jesse helps organizations drive rapid, sustainable, and measurable change in service performance to dramatically improve business results and cultivate loyal customer relationships.
9/27/2018 1:00 PM
100
300
Communication; Customer Service; Leadership; Management
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287
Getting Started with Kubernetes
How do you manage multiple containers that may need to be scaled out over time? Kubernetes to the rescue! Kubernetes is popular open-source system for automating deployment, scaling, and management of containerized applications. In this webinar, Dan Wahlin will discuss the role that Kubernetes plays, describe key concepts such as pods, nodes, and deployments, and show how you can get started using Kubernetes locally or in the cloud. If you've heard about Kubernetes but haven't made time to learn more about it then this is the webinar for you!

Bio:
Dan Wahlin founded Wahlin Consulting (https://codewithdan.com) which provides training, consulting and architecture services on Web technologies such as Angular, Node.js, Express, JavaScript, TypeScript, C#, ASP.NET Core, Web API, Microservices, and Docker. He’s also published many developer courses on Pluralsight.com and Udemy.com. Dan is a Docker Captain, Google GDE, Microsoft MVP and Regional Director and speaks at conferences and user groups around the world.  Dan has written several books on Web technologies, hundreds of technical articles and blog posts (https://blog.codewithdan.com) and runs the "Code with Dan Web Development Newsletter" - a great way to stay up on the latest technologies. Follow Dan on Twitter @DanWahlin.
10/5/2018 1:00 PM
101
300
Programming
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273
*Talk will be worth 1 Leadership PDU until 10/10/2020!*

Session Abstract:
This session will focus on the required wide range of skills required to lead successful change initiatives. You will learn integrated ideas to immediately improve your ability to address the challenges that leading change of any type or scale.  Business & organizational agility, to include agile development transformations, can present unforeseen issues to can stall or kill your vision and goals. 

This program will show you was to leverage new skills to become more successful in achieving your goals and reducing stress.

Objectives:
1.       Learn the framework that leads to successful change that sticks.
2.       Understand the keys to organizing and executing your plans.
3.       Understand intelligent change management for results, satisfaction and growth.
4.       Practice these techniques to collaborate, obtain feedback and improve.

Join Kevin for this session of practical learning and some laughs along the way.

Bring your team, spouse, neighbor or work colleague, because the new leadership model is a team sport.

Leave with a new source for courageous leadership and REAL practices that improve the process of working together with real people. 

Biography

Kevin D. Martin, PMP, PMI-ACP brings nearly four decades of leadership and project/program/portfolio experience in Information Technology, Call Center Operations and Project Management disciplines.  Actively involved in the vision & growth of this global award winning Alamo PMI chapter, his focus is building and leading high performing teams to achieve business value and sustainable success.  His talents have benefited numerous Fortune 200 companies in the Oil and Gas, Banking, and Financial Services industries, in addition to various sports, volunteer and community service organizations.

Kevin is a graduate of St. Mary’s University – Bachelor of Applied Sciences and a holds a Master of Business Administration M.B.A.- Finance from St. Mary's University, San Antonio, Texas.  He is a graduate of the University of Virginia’s Darden Executive Education Program and the Leadership Development Program (LDP) at The Center for Creative Leadership. 

Mr. Martin is a member of the faculty at the University of Texas – San Antonio, with a focus on project management and agile business practices to develop future leaders for delivering organizational and business value through innovation and continuous learning.

As a leadership thought leader and international speaker in high demand, he enjoys the variety and challenges at every scale of complexity and business development.  You can connect with him on social media, facilitating teams, through mentoring or discussing timely topics over food and drink with other friends and colleagues.

A long-time resident of San Antonio, Kevin is a voracious business & leadership reader and leader in community and civic organizations. He is a devoted husband to his wife of 38 years - Cheryl, and they are blessed with three adult children, Jennifer, Matthew and Allison, all of them are leaders in their own chosen professions.
10/10/2018 1:00 PM
95
300
Communication; Leadership; Management; Project Management
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293
Exploring Java 9: Part I
Java 9 is by far the biggest change to the Java language, the JDK, and the JVM. In this two part series we will explore the improvements, the additions. and the advances. In part I we will look at the language level changes and the addition of new and highly valuable methods in the JDK. We will also discuss the benefits of the Java REPL—JShell.

About the speaker
Dr. Venkat Subramaniam is an award-winning author, founder of Agile Developer, Inc., creator of agilelearner.com, and an instructional professor at the University of Houston.
He has trained and mentored thousands of software developers in the US, Canada, Europe, and Asia, and is a regularly-invited speaker at several international conferences. Venkat helps his clients effectively apply and succeed with sustainable agile practices on their software projects.

Venkat is a (co)author of multiple technical books, including the 2007 Jolt Productivity award winning book Practices of an Agile Developer. You can find a list of his books at agiledeveloper.com. You can reach him by email at venkats@agiledeveloper.com or on twitter at @venkat_s.
10/30/2018 1:00 PM
97
300
Java; Programming
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295
Exploring Java 9: Part II
Java 9 is by far the biggest change to the Java language, the JDK, and the JVM. In this two part series we will explore the improvements, the additions. and the advances. In part II we focus on Java Modularization. We will look at the need for modularization, discuss the benefits it offers, and with a series of examples build and use Java 9 modules. We will also discuss how to transition from pre-Java 9 to Java 9 modules.

About the speaker
Dr. Venkat Subramaniam is an award-winning author, founder of Agile Developer, Inc., creator of agilelearner.com, and an instructional professor at the University of Houston.

He has trained and mentored thousands of software developers in the US, Canada, Europe, and Asia, and is a regularly-invited speaker at several international conferences. Venkat helps his clients effectively apply and succeed with sustainable agile practices on their software projects.

Venkat is a (co)author of multiple technical books, including the 2007 Jolt Productivity award winning book Practices of an Agile Developer. You can find a list of his books at agiledeveloper.com. You can reach him by email at venkats@agiledeveloper.com or on twitter at @venkat_s.
11/5/2018 1:00 PM
98
300
Java; Programming

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Always Something Going On!

Apex offers multiple Toolbox Talks (our webinar program) monthly for our contract employees, candidates and clients. These Talks are presented by industry experts, including well-known authors and conference speakers in their respective fields, to do a mixture of highly technical, project management or business analysis sessions. Many of these Talks are worth PDUs (PMI certs), CDUs (IIBA certs), and CEUs (CompTIA certs). All of our webinars are free!

Have questions, issues or didn’t receive registration confirmation/log-in information for an event?

Email contractorcommunity@apexsystems.com!

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