eCommerce Expertise for Fortune 500 Online Marketplace

Case Study Staffing

Apex combined staff augmentation with consulting services to deliver qualified professionals at a competitive price.

SCOPE AND OBJECTIVES

Our client—a Fortune 500 online marketplace—operates a highly successful eCommerce platform. However, with the growth and competition in the eCommerce community, our client found it difficult to attract the type of talent necessary to meet the growing demands of their business expansion. This client not only required large volumes of experienced eCommerce professionals, but they needed a staffing firm to offer the scalability required in the online retail space, including the ability to ramp-up high-performing, vetted resources quickly.

SOLUTION

To offer the scalability needed to meet business targets, Apex combined our staff augmentation with our consulting services. This combined solution enabled us to manage their projects and supplement the project teams with qualified professionals at a competitive price. To locate the experienced personnel they needed, Apex dedicated a retail-specific, IT delivery center focused on identifying candidates familiar with both the required technology and the retail market. These recruiters became experts at not only finding talent with the right technical skills, but also finding candidates with the requisite soft skills to seamlessly fit into our client’s fast-moving and innovative culture.

Apex filled over 75% of the openings that our client requested—placing 81 technical professionals with an 84% retention rate.

RESULT

Apex filled over 75% of the openings that our client requested—placing 81 technical professionals with an 84% retention rate. In addition, 26% of our professional resources were converted to full-time employees after completing their contract term. Our client operates as one of the largest eCommerce companies in the world. With Apex Systems’ support, this client realized cost savings and attracted the right talent for their eCommerce division with experienced professionals, including hard-to-find professionals such as double CCIE certified engineers.