Recruitment Process Outsourcing

Case Study Life Sciences

A clinical research company seeks Apex to provide full ownership of recruitment processes over a five year period.  

SITUATION

Our client was in need of a flexible full service provider solution to manage 26 Clinical Trial Associates (CTAs) over five years in effort to keep their focus on select products and projects.​ 

SOLUTION ​ 

Apex provided a fully outsourced process to manage the department separately.​ 

This solution provided overall training, coaching, and support on every day work including:​ 

  • Review of client procedures, processes, and systems to deliver clinical trials​ 
  • Regular evaluations and coaches by trained CTAs and CRAs​ 
  • Quarterly face to face meetings with the client to review status of CTAs of key performance indicators (KPIs)​ 

Improved Business Metrics with 26 Clinical Trial Associates 

RESULT ​ 

Apex has managed the project since 2009 and currently manages all 26 Clinical Trial Associates. Through our partnership we have improved business metrics and strategic goals within department-wide.​ 

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