Network Support Analyst

Job#: 1298533

Job Description:


• Must have experience working with Apple DEP and MDM solutions – Meraki Systems Manager a plus • 3+ years’ experience with remote problem diagnosis, troubleshooting, and issue resolution of software and hardware configuration problems in a LAN/WAN environment.

• CCNA preferred with 3+ years of networking experience. Extensive knowledge of TCP/IP, DNS, Firewalls, ACLs, VPN, Cisco IOS • Must have a working knowledge of PCI DSS standards and design considerations for network connectivity in a retail environment • Experience with Cloud Managed network systems such as Cisco-Meraki preferred.

• Ability to establish and maintain strong working rapport with users, vendors and network engineering staff in a dynamic team-oriented environment.

• Excellent verbal and written communication skills


Network Support

Front of the house equipment for all sectors Network connectivity for café spaces Inbound operations calls TS projects going live ; working with Project Managers on this M-F ; 8-5 Jump in phone queue, take support calls from Operations teams anything Network related Be able to handle stressful situations Soft skills and personality are big for this team

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.

Employee Type:

Charlotte, NC, US

Job Type:

Date Posted:
September 23, 2022