VDOT Technical Support ONSITE

Job#: 1324832

Job Description:


Apex Systems seeks an onsite Technical Support Specialist.  If you meet the requirements below, please send your resume to Mary Fulcher at mfulcher@apexsystems.com for further information on the role and submittal process. Thanks!

**candidates local to the Fredericksburg, VA area strongly preferred
*ALL interviews conducted ONSITE
*100% ONSITE

Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams.  Skill in the use of Gmail.  Skill in troubleshooting tools and managing and administering desktops and wireless devices.  Ability to communicate effectively verbally and in writing with individuals and groups.  Experience working with help request tracking and reporting tools.  Strong Customer Service skills that include a “customer first” attitude.  Position is responsible for agency-specific end user support throughout the state of Virginia.  Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner.  Troubleshoot hardware and software issues.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Employee Type:

Fredericksburg, VA, US

Job Type:
Engineering and Technicians

Date Posted:
January 25, 2023