Desktop Support

Job#: 1348600

Job Description:

** Please send resume to [email protected] with subject line "Desktop Support-NC" **

Apex Systems, one of America's Largest Staffing Firms, is looking for a Desktop Support Technician to join their team with a client in the Burlington, NC area for a long term open ended contract.  

Position: Desktop Support Technician

Shift: Monday-Friday 8:00am-5:00pm

Overview: The candidate needs to possess a strong knowledge of Windows OS troubleshooting, Apple support protocols, mobile device support (iOS/Android), remote software tools, basic networking configurations, and print management software. Responsibilities also include the installation and maintenance of various software packages and operating systems for both Mac and PC, as well as upgrading and installation of computer and printer hardware.

  • Looking for a minimum of 2 years experience in the support of computer systems (Windows and Macintosh). Experience with AV systems, SCCM, Citrix, scripting, and group policy recommended. 


  • Install/support both Mac and PC operating systems. (Windows 2008/2012/2016 Server, Windows 7, Windows 10, Mac OS10)
  • Support end user with problems arising from software packages.
  • Support end user with problems arising from computer hardware.
  • Configure and support both PC and Mac computers.
  • Provide basic instruction to end user on use of software packages.
  • Provide periodical help desk service to campus end users.
  • Prioritize troubleshooting tickets from end users
  • Provide administration in Active Directory
  • Provide basic networking troubleshooting

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Employee Type:

Burlington, NC, US

Job Type:
Engineering and Technicians

Date Posted:
May 10, 2023