Infrastructure Engineer

Job#: 1349918

Job Description:

Infrastructure Engineer


Apex Systems, the Nation’s 2nd largest Technical Staffing and Services Firm, has an opening for an Infrastructure Engineer for a Large Mobile Network Operator company in Chicago for a 11-month contract plus extensions.

Please email resume in WORD format to Ly, [email protected]

Role Specific Responsibilities

  • Identify changes needed in the infrastructure configuration to achieve the technology organization goals
  • Define aggregate demand data in support of budget plans and make recommendations for ways to improve performance and / reduce costs
  • Supports the infrastructure strategy reviews and development by performing applicable analysis
  • Provide project management oversight to infrastructure implementation projects.
  • Implements technology and infrastructure changes for platforms, performance and scoring.
  • Analyzes system response and determines tuning recommendations to improve performance.
  • Lead effective issue identification and resolution process; serve as the focal point for infrastructure-related issue / crisis resolution
  • See opportunities to save costs and more effectively handle assets
  • Ensure communication of process and procedure changes to key stakeholders
  • Design an effective test plan for any new / changed infrastructure technology and work with Project Managers, QA / Testing
  • Managers and Release Managers to ensure its implementation before the client takes possession of the system
  • Support identification and collection of metrics and performance reporting processes
  • Monitors delivery against SLAs and reports exceptions to management
  • Participate in process improvement initiatives, when applicable
  • Business Partnership
  • Maintain contact with the business users to proactively identify needed changes
  • Establish working relationships with technical, business and sourcing counterparts
  • Participate in process improvement initiatives
  • People Management
  • Handle individual workload and deliver to agreed upon milestones
  • Proactively promote consistent project-based performance measurement and skill development of junior staff
  • Actively participate in HR performance measurement processes
  • Demonstrate ability to work in team environment and help resolve issues
  • Provide input to staffing plans at the project-level to identify key / required skills


  • College degree in related technical / business areas or equivalent work experience
  • Understanding of the technology organization and / or business and technology
  • Re-engineering / process improvement experience, leading and coaching quality improvement projects
  • Strong change management skills; change agent
  • Excellent problem solving / analytical skills and knowledge of analytical tools
  • Excellent written and verbal communication skills
  • Ability to create / define metrics that accurately reflects the current state of a given process
  • Knowledge of Six Sigma, CMM and other relevant methodologies









EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Employee Type:

Schaumburg, IL, US

Job Type:
Engineering and Technicians

Date Posted:
May 16, 2023