Help Desk Specialist I

Job#: 1361609

Job Description:

Apex Systems, one of the largest IT Staffing and Consulting firm in the nation, is searching for qualified candidates for a Help Desk Specialist I role with one of our top clients based in Knoxville, TN.

If you are interested in learning more about this position please send an up-to-date resume to Apex Systems Recruiter, Jake Keller, at [email protected] and reference Job # 1361609.

Job Title: Help Desk Specialist I

Location: Fully Remote, based in Knoxville, TN

Duration: 6 month contract to hire

Compensation: Highly competitive and negotiable

Job Description:

-Fully Remote (based in Knoxville, TN)

-6 month contract to hire

-Open to work the following shifts (all shifts in EST): 7:30am-4:30pm, 3:00pm-11:30pm, 11:00pm-7:30am

-Degree or experience: a degree or 3-4 years of experience.

The support team during the movement from applications to cloud based apps. During the migration, you will be responsible for supporting members with usernames, passwords,  account admin tasks, troubleshooting, etc.. 

Basic Tier 1 skills are required with high level customer service. Someone who takes initiative when they see an issue, a team player, and exceptionally personable. Other preferred skills and experience: ServiceNow, Azure, any cloud experience.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Employee Type:

Mclean, VA, US

Job Type:

Date Posted:
September 21, 2023