Data and Reporting Manager

Job#: 1366614

Job Description:

Job Description

Job Title:                    Data Reporting Manager

Department:             Operations and Data Management

Essential Duties and Responsibilities include the following but not limited to:

• Manages the reporting team which maintains current Tableau reports and creates new reports and analytics measures for executive management.
• Develops data-oriented systems to meet the organization’s and research team’s needs.

• Developing systems, procedures, and policies for data management, assisting colleagues in performing data- related tasks, and networking with clients.
• Performs Data Modeling/ETL in Alteryx and creates data workflows for the department to use for new reporting purposes.
• Utilizes SQL to maintain databases and develop queries for reporting and executive requests.
• Collects Business Requirements and distributes work effectively across the entire data reporting team.
• Provides detailed insights to Executive Management.
• Handles the merger of new data systems and implements new data and reporting structure.
• Manages and maintains various databases for the business needs.

• Provides insights on improvements for the call center’s dialer system.

• Assists in the recruiting efforts and hiring process.
• Implements policies and strategies to improve productivity and efficiency levels.
• Communications with the upper management about shifting company priorities and projects.
• Identifies potential problems and points of friction and works to find solutions to maximize efficiency and revenue.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be proficient in Microsoft Office products.
• Detailed oriented, self-motivated, and disciplined.
• Must be able to conduct meetings with both direct reports and executive management.
• Ability to multitask and handle heavy workloads in a timely manner.
• Understand data best practices and data techniques.
• Previous experience in a leadership role.
• Ability and experience to lead and develop talent.
• Experience in database warehousing.
• Experience in analyzing data and troubleshooting anomalies.
• Proficiency in the following tools and languages:
  • Tools:
    • Tableau
    • Tableau Prep
    • Alteryx
    • Alteryx Cloud
    • Salesforce
    • TOAD for Oracle
  • Languages:
    • R
    • Python
    • PostgreSQL

EDUCATION and/or EXPERIENCE

Requires a Master’s Degree in Data Analytics or Computer Science or equivalent/specific training. Requires 5+ years’ experience in reporting/data management; experience in the timeshare/call center industry a plus. 

CERTIFICATES, LICENSES, REGISTRATIONS

Tableau, Alteryx, and Salesforce Certifications preferred but not required.

LANGUAGE SKILLS

Ability to communicate clearly and professionally with all team members and all levels of management while achieving job responsibilities. Ability to read and comprehend business memos, correspondence, policies, and procedures. Excellent written communication skills required, such as composing and proofreading written communication to team members, other employees, and department levels of management.

MATHEMATICAL SKILLS

Ability to compute rate, ratio, and percents. Ability to aggregate and summarize data across multiple tables within a database.

REASONING ABILITY

Ability to troubleshoot issues and/or problem solve errors when building a report, writing a statement in SQL, or when finding other challenges or discrepancies in the data.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Clean, neat appearance and attire (adherence to dress code policy). Ability to sit at a desk and/or stand for extended periods of time. Ability to be mobile within the department and other corporate facilities.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Job description subject to revisions at any time at the company’s discretion based on business needs.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.