Web Content Specialist
Apex Systems is hiring for a Web Content Specialist as soon as possible! Apply today and send your most updated resume to Chelsea at [email protected]
1 to 2 year contract
MUST BE ONSITE IN RICHMOND, VA
MUST Have experience with A/B testing and have knowledge of API's!
Job Description: Our client is seeking a motivated Messaging Execution Specialist who will partner with internal customers across the enterprise to develop, build, test, and release in-bound digital customer messages. This is a production-heavy position where meeting deadlines and providing high-quality, error-free work are equally important. To succeed in this role, the right candidate must be able to provide exceptional customer service, juggle multiple in-progress projects, have a high level of attention to detail, and be adaptable. In addition, a candidate should possess basic technical skills required to understand and use API tools, create test accounts, and build, test, and troubleshoot messaging in various environments.
Partner with internal customers to develop and execute messaging based on their intent and objectives
Work within an internal framework to build, test, and release digital messages to our web and mobile banking application
Apply analytical thinking to create targeting that ensures messages are delivered to the intended audience
Work within Postman to call GET and POST requests to test and troubleshoot messaging logic
Work in Web browsers, Xcode, and Android Studio to test messages on various channels
Communicate closely with various individuals and teams on the status of assigned projects
Gather and analyze data from Tableau, Splunk, or other sources as requested
Follow established team processes and engage in process improvement
SKILLS & QUALIFICATIONS
3+ years of digital messaging experience
1+ years experience using macOS
Must be located in or around the Richmond, VA metro area and able to work in the West Creek office location 2-3 times per week
Client relationship management - a focus on building relationships with customers and ensuring their needs are met
A growth mindset - the ability to thrive on challenge and use failure as a catalyst for learning and development
Detail-oriented - a high level of focus to ensure successful completion of complex campaigns with multiple variables and stakeholders and finds what everyone else misses
Ability to multi-task - prioritize and work in a fast-paced environment while managing multiple projects simultaneously
Effective verbal and written communication - clear, concise communication with customers, team, and mid-level management both in person and virtually
Resourceful - able to find an answer when one isnt readily available
Content management system experience - navigating, entering text, uploading images, and selecting metadata tags
Experience using Google Workspace products (Gmail, Calendar, Drive, etc.)
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.