Desktop Support - White Oak, MD
Desktop Support Technician
Apex Systems is hiring a Desktop Support Techs for one of their clients in the Rockville, MD area. If interested, email your updated resume to Madison Muscat at [email protected].
Hiring Company: Apex Systems
Duration: 3 year contract
Location: 100% on-site in Silver Spring, MD 20903
Pay: $20.00/hr. (paid weekly on W-2)
Shift: M-F 8am-5pm
Preferred Job Skills & Requirements:
- Responds to customers having technical problems/issues related to software and applications via phone and/or online support.
- Troubleshooting General problems with dell computing equipment and products
- Escalating issues to tier two desk
- Customer Service and Personality traits
- High-volume fast paced call center environment.
- PC software and application support experience needed.
- Windows Migration experience
- Standard migration/lug and plug/post deployment support
- Clearable to a public trust
- Customer service and outgoing personality traits
- Active CompTIA Certification. A+ at minimum (must provide certificate or CompTIA ID number)
- Personal, Reliable Car/Driver’s License
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.