Customer Services Representative

Job#: 2003900

Job Description:

Apex Systems is looking for a detail oriented Customer Service Rep in Overland Park, KS.  We have schedules on multiple shifts and are looking to begin the interview process immediately.  We also have multiple bonus incentives including launch and performance-based bonuses. Please email your most updated resume to Krystyna at: [email protected] for immeidate consideration! 

Customer Service Representative

Location: Overland Park, KS 66207

Pay Rate: $18.00/hour

Anticipated/Target Start Date: 12/11/2023

Shifts Available:

  • 8am - 4:30pm
Job Responsibilities:
  • Receiving and triaging inbound phone calls
  • Receiving and completing scheduling calls via dialer or outbound queues
  • Gathering demographics, plan information, patient history and other data and documenting in pharmacy application as necessary
  • Contacting physicians for missing or required information
  • Processes document intake queue for pharmacy technician processing
  • Prepares shipping materials for packing stations
  • Performs other related duties as assigned by management
  • High school diploma, general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
  • Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams)
  • Good communication skills, both written & verbal, preferred.

Please email your most updated resume to Krystyna at: [email protected] for immeidate consideration! 









EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.