Senior Project Manager for M365 Projects

Job#: 2011656

Job Description:

Title:            Senior Project Manager for M365 Projects 
Terms:         12 Month Full Time Contract 
Hours:         37.5 hours/week, Monday - Friday 
Type:           Hybrid 
Location:     Metro Vancouver: Downtown Office – (Hybrid = 1 - 2 Days per week in the office, specific on site days not scheduled) 

Project Background: 
Due to current resource constraints within the Clients IMIT Department, the services of an experienced Senior Project Manager is required to support a number of key M365 implementation projects in fiscal 2024/ 2025.
Supported by IMIT’s Project Management Office, the Experienced Project Manager (PM) will lead and direct project teams to ensure the successful delivery of aforementioned projects throughout the entire project lifecycle. The project manager is responsible for the discovery, initiation, planning, executing, monitoring and control, and closing of assigned projects, and to deliver the expected benefits and results on time and on budget. The PM will be expected to engage with various internal and external stakeholders including executives, managers, technology teams, and vendors in a complex environment will reporting to project Sponsors – both business and IMIT alike.
The Project Manager leads the development and execution of the project plan and provides periodic project status reports, including inter-project dependencies and communications. The project manager anticipates and identifies project changes, risks and issues, and recommends options while working effectively with senior management to implement solutions.
Humility, compassion, diplomacy and ability to facilitate discussion and drive results are all key aspects of this role.
Services / Deliverables: 
The services of an experienced Senior Project Manager is required to provide the following scope of services/deliverables:
Scope of Services:
  • Works collaboratively with all business areas, applications and technology teams, and external partners, including First Nations stakeholders, to support in implementing key strategies and organizational priorities.
  • Directs and manages multiple, complex, enterprise projects from business case preparation to planning to implementation to closing and post implementation review, directing the project teams and stakeholders through the various phases of projects.
  • Leads large, highly complex, enterprise-wide projects to support business and corporate strategic initiatives. Engages stakeholders across various departments within FNHA and also with external parties, such as other health authorities, government, and technology vendors.
  • Provides direction and gives guidance to project team members, who may come from various professional areas, such as Business Analysis and Application Development.
  • Manage the collaborations of cross-functional teams to achieve the project goals.
  • Develops full scale project plans and schedules, and leads the planning, implementation and execution of projects.
  • Analyzes highly complex tasks to identify project dependencies, identify the critical path, and determines the best ways achieve the project benefits and goals.
  • Facilitates the definition of project strategy, scope and deliverables in coordination with various stakeholders, defines project tasks and resource requirements, and coordinates project activities.
  • Manages full project life cycle including discovery, initiation, planning, implementation, monitoring, control and documentation; create project documents such as scope statements, plans, work break-down structure (WBS), sprint plans, schedules, charters, presentations and status reports.
  • Monitors progress of projects to ensure projects are within scope, schedule, budget and meet quality standards; provides regular project status reports.
  • Leads the project teams to resolve problems and issues; manages project risks and issues.
  • Anticipates changes in internal or external environment, and proactively finds ways to mitigate the risks to serve the business.
  • Effectively communicates to cross-organizational team members and stakeholders including external partners, provincial / federal government departments and vendors.
  • Explains complex project issues to non-technical audience. Influences to gain executive support on project decisions.
  • Negotiates with vendors in project contract-related issues.
  • Acts as FNHA liaison to effective oversee vendor-managed projects to ensure success and alignment to FNHA’s goals and objectives.
  • Manages project resource estimation, planning, allocation to achieve project goals and benefits.
  • Works with Change Management personnel to develop Change Management Plans to ensure smooth transition of the technological changes. Develops and implements the change management strategies for key enterprise projects.
  • Identifies key stakeholders who are driving change and impacted by its outcomes; effectively engages and manages stakeholders in a complex environment.
  • Develops and support the project team in their development and understanding of cultural humility.
  • Drives consultation with multiple stakeholders, including executives, to manage expectations, assess the impact of change initiatives and recommend improvisation.
  • Manages Change Control, and Test Strategies and Plans.
  • Manages contracts and vendors for projects.
  • Manages Procurement activities for projects, such as Requests for Information/Requests for Proposals.
  • Manages project budgets, from cost estimation to budget tracking, and prepares the financial reports.
  • Applies sound judgment and decision-making when procuring hardware, software, and professional services for the project needs.
  • Follows FNHA standards, policies, and PMO processes. Provides feedback and suggestions in reviewing, developing, implementing and revising policies and procedures that are consistent and aligned to FNHA goals.
  • Builds effective cross-functional project teams. Develops, coaches, motivates and supervises project team members and contractors, making them accountable for their assigned work; provides input/recommendations on performance assessment, recognition and rewards.
  • Performs other related duties as assigned

Examples of Project Deliverables to be developed &/or managed:
Project Initiation:
  • Business Case
  • Project Charter & Approval
  • Business & Technical Requirements & Acceptance
  • Stakeholder Registry & Stakeholder Impact Analysis
  • Kick-off meeting
  • Project Repository
  • Project Management Plan
  • RFx / Procurement Documents
  • Architecture Impact Assessments / Privacy & Security Risk Assessments
  • Budget, Schedule, Scope & Approach
  • Project work plan(s) / WBS
  • Project Set Up in OnePlan &/or MS DevOps
  • Use Cases
  • Risk & Issues Log
  • Communications plan
  • Training Plan
  • Status reporting
  • Meeting Notes / Action Items
  • Communications
  • Project Change Request / Change Control
  • Quality Plan / Test Plan execution

  • Go-Live Sign Off / Final Project Acceptance
  • Production Turn Over & Acceptance
  • Warranty period coverage

Project Closing:
  • Formally complete or close the project
  • Backlog handoff    
  • Lessons Learned    
  • Project Closure in OnePlan

Skillset / Past Experience Required: 
Communication Requirement:
  • ???Experienced in working in a culturally diverse enterprise environment, and navigating political climate with ease
  • Willingness to learn about the FNHA values and incorporate those values into the assigned tasks
  • Must adhere to the FNHA Communication in the Workplace policies and values
  • Effective leadership, consulting, consensus building, conflict resolution, and negotiation and team-building skills are an asset
  • Excellent communication and interpersonal skills and ability to manage project stakeholders, as well as take direction from project sponsors and PMO Manager as required
  • Works effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner
  • Ability to conduct needs analyses, plan, organize, manage, monitor, complete, and evaluate projects within allocated time and resources
  • Ability to effectively facilitate groups to achieve appropriate outcomes
  • Ability to develop and deliver effective presentations and workshops; excellent business writing and communications skills
  • Ability to identify, obtain, and effectively manage organizational resources (e.g., people, materials, assets, budgets)
  • Ability to build relationships, consult with customers and potential customers, both internal and external
  • Ability to follow prescribed methodology, take direction and to integrate ideas into the assigned work

Occupational Certification:
  • Certificate in Project Management Institute’s (PMI) Project Management Professional (PMP) is required (or PRINCE II equivalent)
  • Agile Certification preferred:
    • Project Management Institute’s (PMI) Agile Certified Professional (ACP);
    • Project Management Institute’s (PMI) Disciplined Agile Scrum Master (DASM); or
    • Scrum Alliance Certified Scrum Master (CSM)
  • Computer skills: Advanced experience with MS Office (Word, Excel, PowerPoint, Outlook, Visio and SharePoint 2016
  • ITIL Foundation Version 4.0 (or 3.0); certification considered an asset

Education and Experience:
  • A Bachelor’s degree in a related discipline (Computer Science/Business/Health Informatics) or an equivalent combination of education and experience
  • 8+ years of recent direct Project Management experience in managing IT business applications and infrastructure projects
  • Experience delivering projects involving Primary Care and eHealth technologies, such as EMR, PACS, etc.
  • Proven experience in managing agile projects, hybrid projects and waterfall projects through full project lifecycle
  • Proven supervisory and management experience
  • Proven experience with commercial, off-the-shelf (COTS) systems, custom development, business architecture, and operations.
  • Proven experience in risk management and change management
  • Proven experience in creating project documents, such as project charter and project management plan, including preparation of briefing documents for the senior executives
  • Proven experience in strategic planning
  • Proven experience in RFP, vendor selection, contract management, and vendor management
  • Previous experience in managing business driven or business transformation projects
  • Experience in health sector with primary care or processes change on Canadian Healthcare projects considered an asset
  • Experience working with PPM tools such as MS Project, OnePlan, Azure DevOps, Microsoft Planner, and

















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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Employee Type:

Vancouver, BC, CA

Job Type:

Date Posted:
January 17, 2024

Pay Range:
$60 - $85 per hour