Senior Technical Project Manager (Fulfillment as a Service)

Job#: 2015351

Job Description:

Senior Project Manager
Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Senior Technical Project Manager with experience with Point of Sales, e-Commerce, Logistics services, especially on projects requiring complex 3rd party vendor coordination to place at our client.
Start date: ASAP.
Location: Toronto/ hybrid.
Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Johanna at [email protected]
Senior Technical Project Manager
Our Client is transforming the grocery industry.
Our Client has become a lifeline for millions of people, and they’re building the team to help push the shopping cart forward. If you’re ready to do the best work of your life, come join!
Our Client is a Flex First team.
There’s no one-size fits all approach to how we do our best work. Employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.
Our Client is seeking a talented and driven Sr. Technical Project Manager to contribute to their
fast-growing enterprise business. As a vital addition to the Enterprise Solution - Retailer Delivery
team, as a Sr. Retailer Project Manager, this role will play a crucial role in orchestrating the cohesive, and timely execution of retailer implementation projects and ensuring seamless onboarding experiences for our retail partners.
? Take charge in creating and executing project plans for product implementations. This role
demands a proactive approach to ensure that every phase aligns with Our Client’s strategic
goals and consistently meets or exceeds the retail partners expectations.
? Exhibit stellar customer relationship skills, understanding and anticipating retailer needs, and
ensuring their successful implementation of our Client’s Fulfillment as a Service (FaaS)  and guiding them through the process with confidence and clarity.
? Serve as a leader for both internal and external teams during all phases of the project.
Building trust and winning over both technical, business and operational stakeholders,
showcasing confidence and competence in FaaS solutions and project execution.
? Project Planning: Dive deep into understanding the unique business needs, expectations,
and requirements of each retailer. Take a lead role in collaborating with internal stakeholders
to sharply define key deliverables, accurately estimate timelines, thoroughly assess risks, and
meticulously prepare the necessary tools. Your proactive planning sets the stage for project
? Project Execution: Command the helm of project execution with a focus on speed and
efficacy. Orchestrate the project teams activities with precision, ensuring every task is
completed on schedule. Develop and maintain essential documents, fostering a culture of
transparency and seamless information flow among all stakeholders, driving the project
forward with momentum.
? Technical & Operational Roll-Out: Assume full responsibility for the deployment of
enterprise fulfillment / ads solutions, applying your clear understanding of Our Client’s ways of
working. Champion solution quality through rigorous testing and UAT processes. Collaborate
consistently with technical and operational teams to craft and refine roll-out strategies and
post-launch support plans. Your strategic oversight is key to achieving success criteria.
? Manage multiple concurrent projects, fostering cross-functional synergy between Our Client
and the retail partner organizations to streamline the execution of project dependencies.
Minimum Qualifications
? Bachelor’s degree in a relevant field or substantial industry experience underpinned by a
consistent track record of successfully delivering enterprise-level software projects to
external enterprise clientele.
? Deep comprehension of multi-tiered software solutions and large-scale operational roll-outs,
paired with hands-on experience effectively managing cross-functional dependencies and
troubleshooting technical challenges.
? Rapid technical mastery, with an ability to quickly absorb and understand the nuances of
software solutions, and technical frameworks, applying this knowledge to effectively lead
problem solving, effectively engage subject-matter experts and streamline project
? Strong customer management skills, characterized by anticipating and adeptly addressing
complex needs, while forging strong relationships. Proficient in navigating and delivering
difficult messaging with customers and asserting necessary pressures strategically, in
alignment with project objectives.
? Exceptional communication, organizational, and time management skills, paired with a sharp
attention to both details and overarching project objectives. An expert in facilitating highly
productive internal and external meetings - and creating assets and processes which drive
project clarity at every step.
? A proven leader, with an ability to galvanize teams, foster collaboration, and motivate
individuals to exceed their potential, and a track record of driving positive outcomes by
leveraging informed, data-driven methods to effectively guide, persuade, and influence
customer and team decisions.
? Demonstrated ability to manage multiple projects simultaneously and collaborate effectively
with Engineering and Product Managers.
? Strong grasp project management methodologies, with the ability to identify and resolve
issues, manage risk, develop detailed work plans and specifications, manage resource
Preferred Qualifications
? Experience in Retail Technology, Operations or Logistics.
? Certifications such as PMP, SCM, or ITIL are advantageous.
? Mastery in project management / process improvement methodologies
The ideal candidate is a seasoned professional with a deep-rooted passion for spearheading
projects within an enterprise retail technology landscape. We prize individuals who not only excel in handling intricate technical projects but also champion collaboration and innovation at every turn.
This role presents a golden opportunity for those looking to further refine their project management acumen while playing a pivotal role in optimizing the retail partner integration journey.

































EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Employee Type:

Toronto, ON, CA

Job Type:

Date Posted:
February 8, 2024