Deskside Support Technician

Job#: 2028002

Job Description:

Apex Systems is assisting one of their reputable logistics clients in filling their Deskside Support Technician position.
This is a contract to hire and the contract will be 6 months with conversion contingent on performance.

***Must sit onsite in West Jefferson, Ohio and be able to work directly on Apexs W2***
Schedule: M-Friday; fully onsite

For immediate consideration, please send resume to Hannah at [email protected]

  • 2+ years of Desktop/Helpdesk Support in warehouse/manufacturing environment
  • Experience with installing, troubleshooting and supporting corporate AV equipment, as well as building, deploying and troubleshooting desktop computers in a corporate environment


  • Troubleshoot and resolve Tier 2 and 3 escalated technical issues
  • Maintain and manage workload through computerized ITSM ticketing and tracking system (ServiceNow)
  • Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients and mobile devices
  • Use SCCM, PowerShell, Active Directory and other diagnostic and remediation utilities to identify, diagnose and correct issues
  • Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook

Nice to Haves: Active Directory, ServiceNow, worked with RF Devices in warehouse environment









EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Employee Type:

West Jefferson, OH, US

Job Type:

Date Posted:
May 8, 2024