Digital Communications Specialist

Job#: 2029440

Job Description:


Job Description – 

Responsible for performing all activities associated with the project management and execution of email and mobile messaging. This role will work closely with internal and external stakeholders, including Campaign Management, the Digital Communications planning team, and the Digital Communications technical team to activate digital communications with a heavy emphasis on personalized and dynamic content and refined customer segments. 


Minimum Position Qualifications:

• 3+ years’ hands-on experience in outbound e-mail marketing

• Thorough knowledge of email, push notifications and SMS/MMS including channel regulations; thorough knowledge of CAN SPAM Act required

• Must have strong project management experience and ability to balance multiple projects with tight timelines

• Experience using Adobe Analytics, Power BI, or Tableau

• Exceptional communication and project management skills

• Must be highly organized with exceptional attention to detail


Desired Previous Job Experience:

• Experience working on complex email campaigns

• Experience using marketing cloud solution (e.g. SalesForce)

• Digital communications experience with multi-channel retailer preferred

• Success working in fast-paced environment with ability to identify resources needed and reprioritize project tasks while meeting deadlines and goals


Key Responsibilities

Key Responsibilities –

• Perform day-to-day email marketing activities including but not limited to, tracking project statuses, conducting testing, QA, and measuring campaign performance

• Work with Digital Communications Manager (Planning and Execution) to schedule all email and mobile messaging

• Develop mobile messaging marketing activities

• Utilize various workflow management systems to approve and deliver all necessary assets to Digital Communications Developers for coding

• Interface with targeting teams to ensure proper lists and validate audience size

• Serve as ongoing resource for Kroger and 84.51 Campaign Managers and Creative Services to ensure optimal output and efficient processes

• Use data and insights to evaluate effectiveness of digital communications

• Champion new ideas to help keep pace with rapidly changing digital communications and ecommerce space; educate stakeholders on digital communications best practices and processes

If interested, please reach out to [email protected]. In reference JOB-ID 2029440









EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Employee Type:

Blue Ash, OH, US

Job Type:
Digital Experience and Content Strategy

Date Posted:
May 15, 2024