Customer Service Rep - Healthcare

Job#: 2030345

Job Description:

Customer Service Representative (Healthcare)
Location: San Diego CA (on site role)
Will be able to work from home after 3 months of training and passing quality assurance test!
If interested, please send your qualified resume to [email protected].
Start Date: August 5th, 2024.
Shift: Monday-Friday: 8:00am-5:00pm
The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service-related activities. *Must be proficient in navigating a PC!
  • Identifying, researching and reconciling billing payments amounts to ensure accurate eligibility determination
  • Setting up and maintaining member data including but not limited to processing enrollments, corrections, retroactivity adjustments and termination
  • Ensuring bills are correct and mailed on time - resolving related problems
  • Resolving payment discrepancies and delinquencies
  • Working with internal and external customers and vendors to resolve any issues related to support services activities
  • Participating team-based projects and contributing to customer service and operations improvements initiative
  • Minimum of 2 years’ experience in accounting, finance or related field preferred 
  • Proficiency in math, data entry, typing, spelling and grammar - pre-interview assessment required
  • Successful customer service track record
  • Ability to diagnose, analyze and solve a variety of quantitative and qualitative problems 
  • Computer experience preferably in a PC windows-based environment
  • Ability to work productively at multiple tasks
  • Excellent attendance history
  • Bachelors preferred, not required. HS Diploma or GED required
If interested, please send your qualified resume to [email protected] 

















EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Employee Type:

San Diego, CA, US

Job Type:

Date Posted:
May 21, 2024

Pay Range:
$24 - $24 per hour