Chat - Client Support Specialist

Job#: 2030781

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client.  Please apply if interested and qualified.  Please note that only qualified candidates will be contacted.   
If interested please contact Erica Mokun, [email protected]

 
Position:  Chat Support Associate
Location: El Paso, TX 
Onsite Expectations: 4 days onsite for training (usually 5-8 weeks) and then transition to 3 days onsite (Tuesday - Thursday)
Estimated Duration: The client approximates that this project may last up to 4 months. However, there is no guarantee of employment for any length of time.
Pay Rate Range:  $16/hr.
Day to Day Responsibilities/typical day look like:  
  • Chat experience is required
  • Call center experience is needed
  • Multitasking- multiple applications at one time (several screens opened at one time)
  • 90% chat 10% phone/email support
  • Really strong documentation skills (written)
  • Someone comfortable with change, they are changing/upgrading systems

Education:  
  • Candidates must have a High School Diploma or GED equivalent.

*Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*   
  • Health  
  • Dental 
  • Vision  
  • Life Insurance; Short Term Disability 
  • Hospitalization Coverage 
  • Direct Deposit 
  • Weekly Pay Periods 
  • Training and Development Programs 
  • 401k 
  • Referral Program 
 
 

 

 

 

 

 

 

 

 

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.