Vendor Performance Analyst

Job#: 2030844

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client.  Please apply if interested and qualified.  Please note that only qualified candidates will be contacted.  
Position: IT Vendor Performance Admin
Location:  Hybrid onsite in Doral, FL  
Duration: Contract to hire  
Rate Range: $42-45 per hour
Position Overview:  
This position is responsible for oversight of vendor performance, compliance management, and relationship management for IT vendors on behalf of client. Responsible for review and analysis of contract lifecycle and vendor performance. Works in close collaboration with Sourcing, Legal, Finance and the Business Stakeholder(s) to monitor and create efficiency withing the contract lifecycle. Provides monthly vendor performance reports to guide and facilitate strategic initiatives within the Strategic Partnership Office. 
  1. Experience with excel and working with data
  2. Administrative background (experience working with IT vendors preferred)
  3. Good communications skills, organized, self starter 
  4. Experience with process documentation

Plusses (Nice to Haves):
  1. Power BI or Tableau
  2. Familiar with contracts, SOW’s
  3. ISG Governx

Day to Day Responsibilities/typical day look like:  
35%: Manage overall maintenance and maturity of the IT Vendor Portfolio including developing and implementing process improvements as well as reviewing, updating, and maintaining existing processes.  Cascade data literacy, insightful reporting, and user functionality as we improve the design of current BI Dashboards.
25%: Work with technical team to design, test and implement dashboards, and look for automation opportunities. Utilize data insights from BI reports to provide recommendations of opportunities, that support business vision and goals.
20%: Conduct regular governance meetings with vendors to manage and audit performance and productivity; report the status of contract issues, compliance, and changes to Senior Manager SPO. Monitor monthly metrics (cost, quality of service) and forecasts of all labor contracts for a period-on period analysis, of service delivery to assist with future sourcing strategies, and maintain supplier relationships. Leverage vendor feedback from IT leaders to improve process / quality of vendor service.
10%: Acts as primary backup for Contract Analyst. Review incoming IT contract request tickets, process new and existing labor contracts, also act as a liaison between Sourcing, Legal Finance and stakeholders.
10%: Build strong network of relationships with internal stakeholders to share information about vendor contractual obligations and performance. Troubleshoot issues while
acting as point of escalation for any IT Stakeholder-related issues. Facilitate timely problem resolution of issues and disputes to minimize impact of service disruptions.

*Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*   
  • Health  
  • Dental 
  • Vision  
  • Life Insurance; Short Term Disability 
  • Hospitalization Coverage 
  • Direct Deposit 
  • Weekly Pay Periods 
  • Training and Development Programs 
  • 401k 
  • Referral Program 









EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Employee Type:

Doral, FL, US

Job Type:

Date Posted:
May 24, 2024