Sr. Technical Support Specialist

Job#: 2030929

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client.  Please apply if interested and qualified.  Please note that only qualified candidates will be contacted.  
Position:  Sr. Technical Support Specialist 
Clearance Requirement: Candidates must be US citizens able to obtain and/or maintain a Department of Defense Public Trust security clearance as a condition and continuation of employment
Location: Raleigh, NC (on site)
Estimated Duration: 6 months, contract to hire with our government integrator. However, there is no guarantee of employment for any length of time.
Pay Rate Range:  $45-52/HR
Project Description: Client supporting USPS
Day to Day Responsibilities/typical day look like: 
The objective of the ACE Engineering Services activities is to assist the Endpoint Technology Engineering group in implementing new features and services for ACE through assessing and testing new technologies and support processes.
•    Workstation Integration — base operating systems, software distribution, updates, and level three problem management support.
•    Server Integration — base operating systems, software distribution, updates, and level three problem management support
•    Migration Scripting, Development and Engineering
•    Folder Share process Development and Engineering
•    Terminal Server work and Remote App work
•    Remedy’s ticket produced by work with users
•    Package engineering and development
•    Software deploy process development
•    SOX or PCI Baseline configuration and or documentation
•    Workstation Health Development and Engineering
•    Server Health and Compliance Engineering
•    Work as requested by Desktop Computing
•    Active Directory — design and implementation, group policies, security groups, Applocker, user and computer objects, logon authentication, scripts, replication, forest and domains, release management, production, user/account provisioning, LDAP/application support and third level problem management support.
•    Remote Management — engineering and redesign of remote management tools 
•    Group will help support Help Desk tickets for tier 1, tier 2 and tier 3.
•    Other ACE related Engineering activities as requested by Desktop Computing from time to time during the Period of Performance.
•    Supplier engineers will be requested to check their USPS emails six times a day or greater for emails.
•    Statuses will be produced weekly in the form of an email.
•    Projects will be tracked thru PCTS
•    Projects will be tracked using standard Microsoft Project.
•    Vendor engineers must be given written approval from Desktop before starting task that are other than what is listed in PCTS.

Selling Points for Candidates:  Obtain a Public Trust Clearance
  • Good communication/personality & attitude- easy going/roll with the punches
  • Must be a US Citizen or Green Card Holder

*Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*   
  • Health  
  • Dental 
  • Vision  
  • Life Insurance; Short Term Disability 
  • Hospitalization Coverage 
  • Direct Deposit 
  • Weekly Pay Periods 
  • Training and Development Programs 
  • 401k 
  • Referral Program 

















EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Employee Type:

Raleigh, NC, US

Job Type:

Date Posted:
May 28, 2024