Client File Processor

Job#: 2031701

Job Description:

Apex Systems is currently seeking a Client File Processor for one of our top  Financial Services clients in St. Paul, MN. 
 
JOB DESCRIPTION
About this Team:
 
The CDEI (Client Data Exchange & Identity) team is part of Enterprise Technology. This team is responsible for the receiving and delivering files that contain customers employee information used to manage their group life insurance eligibility and coverage management processes.
 
Summary:
 
The Product team supports the process requirements and delivering value of the product based on business objectives and customer feedback. Product value is a combination of delivering business value features via technology experiences that are user friendly, easy to maintain and highly reliable. This position is responsible for day to day file exchanges and processing of customer data for The Clients Group, FIG (Financial Institution Group) and their Canada divisions.
 
Responsibilities:
 
  • Work directly with internal and external customers to resolve technical issues relating to the exchange or processing of files in a timely and accurate manner.
  • Manage workload to meet service level agreements and performance guarantees for both internal and external customers.
  • Communicate directly with the clients Group clients during annual enrollment as needed when files are not received or data on the file needs to be reviewed and verified for accuracy.
  • Analyze and interpret data from clients in order to answer customer questions and process files.
  • Work with Enterprise Managed File Transfer solution to set up and maintain secure file transfers.
  • Ensuring that scheduled file transfer events occur on schedule and that the data from the file is properly processed through the client file management system.
  • Tracking, monitoring and accurately processing files using the Client File Management (CFM) system.

 

 

 

 

 

 

 

 

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Employee Type:
Contract

Location:
Saint Paul, MN, US

Job Type:

Date Posted:
June 3, 2024