Consumer Analyst

Job#: 2032596

Job Description:

Overview: One of our large financial services clients is looking for a strong Consumer Application Analyst to join their team. If youre looking for a new role and you fit the criteria, feel free to apply.
Duration: 9 month contract 
Location: Remote
  • Lead and/or actively participate in Retail initiatives, including the review and research of data issues, operational maintenance on accounts, creating/updating procedural content and completing other initiatives as assigned.
  • Provide ongoing operational support to the Retail field and partners to ensure timely and accurate completion of customer/account profile updates.
  • Partner with Line of Business (LOBs), Marketing Legal, Compliance and Operational Risk to enhance regulatory reporting processes.
  •  
  • ESSENTIAL JOB FUNCTIONS
  • Compile and provide internal client data to assist with building analytics, reports, and formulating client hypothesis.
  • Compile, evaluate, and provide external market research to help inform business opportunities.
  • Provide simple analysis to support the production of client insights.
  • Review internal processes to identify and recommend process improvements.
  • Facilitate implementation of small initiatives in collaboration with support partners
  • Assist with preparing presentations to senior leaders.
  •   Consumer Product Operations:
  • Perform in depth research by utilizing internal banking systems (Hogan, CE, Quest, KVD, CMOD, MCA), as well as external systems to review and remediate data issues.
  • Autonomously complete all reports and research tasks assigned to ensure accurate and timely regulatory reporting and the mitigation of operational risk.
  • Develop rapport and communication with Compliance, Legal, Regulatory Reporting and LOB partners.
  • Identify and escalate information as needed.
  • Identify opportunities to improve the effectiveness and/or efficiency of policies, procedures and/or processes and make the appropriate recommendations to management.
  • Perform associate training.
  • Utilize strong understanding of Retail systems to be able to make suggestion for improvements that will increase business and/or keep regulatory compliance.  
  • Effective communicator at various levels
  • Demonstrated ability to manage multiple projects at a time. 
  • Ability to resolve conflict and create win/win situations.
  •   REQUIRED QUALIFICATIONS
  • Bachelor’s Degree in business or related field and/or equivalent work experience
  • Minimum of 1-3 years’ experience in financial services
  • Ability to Work independently with minimal supervision from manager
  • Analytical, process management and conceptual skills
  • Project management skills
  • Ability to collaborate and work effectively with support partners
  • Understanding of financial products, e.g., deposit & credit products, investments, etc.
  • Oral and written communication skills
  •   Consumer Product Operations:
  • Solid understanding of Retail operations, procedures, and technology 
  • Demonstrated ability to lead, motivate and foster teamwork
  • Lead and/or actively participate in Retail initiatives, including the review and research of data issues, operational maintenance on accounts, creating/updating procedural content and completing other initiatives as assigned.
  • Provide ongoing operational support to the Retail field and partners to ensure timely and accurate completion of customer/account profile updates.
  • Partner with Line of Business (LOBs), Marketing Legal, Compliance and Operational Risk to enhance regulatory reporting processes.
  ESSENTIAL JOB FUNCTIONS
  • Compile and provide internal client data to assist with building analytics, reports, and formulating client hypothesis.
  • Compile, evaluate, and provide external market research to help inform business opportunities.
  • Provide simple analysis to support the production of client insights.
  • Review internal processes to identify and recommend process improvements.
  • Facilitate implementation of small initiatives in collaboration with support partners
  • Assist with preparing presentations to senior leaders.
  Consumer Product Operations:
  • Perform in depth research by utilizing internal banking systems (Hogan, CE, Quest, KVD, CMOD, MCA), as well as external systems to review and remediate data issues.
  • Autonomously complete all reports and research tasks assigned to ensure accurate and timely regulatory reporting and the mitigation of operational risk.
  • Develop rapport and communication with Compliance, Legal, Regulatory Reporting and LOB partners.
  • Identify and escalate information as needed.
  • Identify opportunities to improve the effectiveness and/or efficiency of policies, procedures and/or processes and make the appropriate recommendations to management.
  • Perform associate training.
  • Utilize strong understanding of Retail systems to be able to make suggestion for improvements that will increase business and/or keep regulatory compliance.  
  • Effective communicator at various levels
  • Demonstrated ability to manage multiple projects at a time. 
  • Ability to resolve conflict and create win/win situations.
  REQUIRED QUALIFICATIONS
  • Bachelor’s Degree in business or related field and/or equivalent work experience
  • Minimum of 1-3 years’ experience in financial services
  • Ability to Work independently with minimal supervision from manager
  • Analytical, process management and conceptual skills
  • Project management skills
  • Ability to collaborate and work effectively with support partners
  • Understanding of financial products, e.g., deposit & credit products, investments, etc.
  • Oral and written communication skills
  Consumer Product Operations:
  • Solid understanding of Retail operations, procedures, and technology 
  • Demonstrated ability to lead, motivate and foster teamwork

 

 

 

 

 

 

 

 

EEO Employer

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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Employee Type:
Contract

Location:
Cleveland, OH, US

Job Type:

Date Posted:
June 6, 2024