Senior Program Director

Job#: 2032633

Job Description:

Senior Program Director
Interested candidates should send an updated resume to [email protected]

Seize your opportunity to make a personal impact as a Program Senior Director supporting our State & Local client!

This is a HYBRID opportunity in Rensselaer, NY - candidates should be comfortable working onsite 2 days/week
Salary: Targeting $200K + depending on level of experience


  • You’ll join our mission-oriented Program Leadership Team delivering exceptional client satisfaction in a large-scale Java web services environment.
  • In a key role, you’ll have ultimate responsibility for the NY Health Benefit Exchange (HBE), acquisition of adequate resources, formal communication and correspondence with NYS Department of Health (DOH), foster cooperative relationship among State and contractor staff, ensures compliance with all Service Level Agreements (SLAs); and ensure compliance with the approved Quality Management Plan, Contract Administration, scheduling and provision of resources and focal Point of Contact (POC) for DOH regarding financial and administrative issues and concerns.
  • You’ll manage critical relationships with key partners to maximize synergy and collaboration.
  • You’ll be accountable for connecting the business and the technical needs of the program, driving execution, establishing effective communication and have the customer experience firmly as the focus.
  • You’ll recognize new business opportunities and capitalize on them.
  • You’ll establish and maintain effective communications with the client a program team.
  • You’ll cultivate a strong and collaborative internal program leadership team, mentoring and empowering them in their area of technical and personnel oversight as well as promoting their achievements to the client.
  • You’ll be responsible for achieving and executing the program’s vision and strategy, and ensuring that all contractual requirements are met on time and within budget.
  • You’ll execute and oversee processes that accurately estimate design and development efforts.
  • You’ll establish milestones and monitors adherence to master plans, schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications.
  • You’ll execute contract administration activities and manage all phases of programs from inception through completion
  • You’ll participate in the negotiation of contract and contract changes, coordinating the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract.


  • This position requires a unique combination of skills including leadership and management, IT project management, technical thought leadership and innovation, process maturity, continual service improvement, senior management communications, and systems integration.
  • Bachelor’s degree in related field
  • PMP certification preferred but not required

Requirements - Program Management:

  • Ten (10)+ years of program management experience including all phases of program execution (pursuit and offer leadership, contractual negotiations, start-up, execution, and close-out)
  • Minimum of five (5) years previous account executive experience on a large-scale Information Technology project
  • Minimum of two (2) years previous experience with an MMIS or with major operations-related components of an MMIS or other large healthcare systems and an ongoing relationship management with a large client.
  • Minimum of three (3) years’ experience implementing quality improvement and customer satisfaction monitoring programs.
  • Five (5) years’ or more experience simultaneously managing large scale concurrent projects and effectively responding to unanticipated business priorities.
  • Experienced in organizing and leading development, contractual, financial, operations, and other cross functional areas to provide total Program life-cycle management.
  • Experience managing service type performance-based contract with a $100M+ total contract value.

Technical Requirements

  • Minimum of Seven (7) years in design, development, implementation, operations, maintenance, and modifications of a large MMIS or insurance application.
  • Experience with development programs with significant structured software development scope
  • Experience with the complete architecture and interfaces related to the current NYSoH program.
  • Demonstrated comprehensive experience managing the planning, developing, testing, and implementing of software application changes.
  • Demonstrated comprehensive experience using the proposed software development life-cycle methodologies and COTS products.









EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Employee Type:

Rensselaer, NY, US

Job Type:

Date Posted:
June 6, 2024

Pay Range:
$200,000 - $225,000