IT Desktop Support

Job#: 2032884

Job Description:

IT Desktop Support
Length: 6-12+ Month contract (Likely to be continuous renewal)  
Shift: Mon.-Fri. 8am-5pm.
Location: 100% Onsite in San Antonio, TX off HWY 151
Compensation: $18-20/hr. Depending on Experience
*If interested and qualified, please contact the technical recruiter, Nicole, at [email protected]
Job Duties/ Responsibilities:

  • Provides timely, accurate and on-call systems maintenance, support and enhancements. Installs and upgrades software and hardware. Monitors and troubleshoots system performance. Develops and runs related automation scripts and reporting tools.
  • Provides timely, accurate and on-call systems maintenance, support and enhancements. Installs and upgrades software and hardware. Monitors and troubleshoots system performance. Develops and runs related automation scripts and reporting tools.
  • Provides timely and accurate end user technical support:
    • Supports installs, upgrades, and supports infrastructure software and hardware for applications, systems and helpdesk groups.
    • Helps to recommend and schedule repairs.
    • Assists in the development and maintenance of script tools, batch files and testing equipment.
    • Participates in the isolation of system issues.
    • Resolves assigned technical issues encountered in system architecture and infrastructure.
    • Supports planning and implementation of back-ups, disaster recovery, and security actions.
    • Administers service and support.
    • Participates in assessing and implementing.
    • Identifies and resolves technical issues on multiple platforms.
    • Follows standard practices and procedures to analyze problems and/or data.
    • Escalates non-routine technical issues or requests to senior members of the team for resolution software.
    • Analyzes simple problems that have a set of possible solutions.
    • Able to determine the most appropriate procedure to follow.

Experience/Skills:
    • Asset Management
    • Help Desk
    • Technology Standards, Policies and Procedures
    • Technical Troubleshooting
    • Attention to Detail

 

 

 

 

 

 

 

 

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.