In Part 2 of this two-part series, certified body language and communication expert Jeff Baird will share key strategies for building trust and rapport, with a focus on:
In Part 1 of this 2-part series, certified body language and communication expert Jeff Baird will share key strategies for building trust via phone and video meetings, with a focus on:
In today's business environment where technology plays a crucial role in the success of organizations, IT Service Management (ITSM) has become more complex and challenging. Organizations have turned to ITSM best practices such as ITIL, ISO 20000…
A new wave of advanced technologies simultaneously reached maturity together around six years ago, resulting in the idea that we may have entered the ‘Fourth Industrial Revolution.’ This wave of advancement in operating models was the result of…
