Building Trust and Rapport in Phone and Video Meetings, Part 1 - .5 Leadership PDU

40 Minutes

In Part 1 of this 2-part series, certified body language and communication expert Jeff Baird will share key strategies for building trust via phone and video meetings, with a focus on:

  1. Vocal tone - Trust starting from 'Hello'
  2. Body language - 'Shows' through your voice
  3. Friendship cues
  4. Show me your hands

*For anyone with a PMI certification, or other certification requiring PDUs, you can self-report .5 Leadership PDU for this webinar until 1/22/2023 under Digital Media/Webinar. Simply provide the requested details via each Talk’s URL (i.e. ‘Title,’ ‘Description,’ and URL), and put ‘Apex Systems’ as the provider.* 

Speaker Jeff Baird

Jeff is a certified body language trainer, goal hacker, hiring manager and the anti-boring corporate trainer. He's also worked in IT and business intelligence for nearly 20 years and is a Chris Hemsworth look-a-like. Just checking to see if you're still reading. Jeff's approach is science-backed, applicable, and fun. He'll help you take control of your non-verbal communication, 'read' others' body language and finally nail those stretch goals. He's ready to help you break through your career (or life) plateaus.

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