By addressing performance issues, optimizing usability, and integrating advanced features, we delivered a refreshed platform that elevated their online presence and improved customer engagement.
SITUATION
A leading provider of residential and commercial lighting needed a new agency partner to lead a major Sitecore site refresh. The previous agency lacked specialized Sitecore expertise, resulting in:
- High page load times
- Unreliable in-site search functionality
- Significant backlog of unresolved tickets
SOLUTION
- Developed prototypes and conducted usability studies
- Created taxonomy framework for effective content mapping
- Delivered visual design packages
- Established information architecture
- Implemented mobile optimization and SEO enhancements
- Conducted thorough testing and provided ongoing support
- Integrated eCommerce and social functionalities
RESULT
- Sitecore site refresh completed in under nine months
- Vastly improved user experience and site performance
- 600 Jira tickets completed
- 10 dedicated training sessions executed for smooth adoption
- 6 sprint demos held to maintain transparency
- Integrated 5 EPI releases into the codebase
The refreshed Sitecore platform significantly enhanced the client’s digital presence, providing a faster, more reliable, and user-friendly experience.
