32 Minutes

"The most important thing in communication is hearing what isn't said" - Peter Drucker

Part 1 looked at how to prevent problems from happening in the first place.

Part 2 helps us recognize the early nonverbal warning signs that things are going awry. You'll walk away better able to recognize what others are feeling, helping you proactively address problems before they get out of hand.

Tags: communication, workplace / employee relationships, diversity (DEI), inclusivity/inclusion, leadership 

Speaker Jeff Baird

Jeff Baird is a certified body language trainer, goal hacker, hiring manager and the anti-boring corporate trainer. He's also worked in IT and Business intelligence for nearly 20 years and is a Chris Hemsworth look-a-like. Just checking to see if you're still reading. Jeff's approach is science backed, applicable & fun. He'll help you take control of your nonverbal communication, 'read' others' body language and finally nail those stretch goals. He's ready to help you break through your career (or life) plateaus.

PDU Credit: If you have a PMP or other PMI certification, you can claim/self-report 1 'Power Skills' (formerly Leadership) PDU by logging the following: Education - Digital Media/Webinar & Activity Title. For more on PDU reporting, visit https://www.pmi.org/certifications/certification-resources/maintain/pmi-talent-triangle-update, and for future questions, reach out to [email protected]

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