Transforming Your Stay
Technology is revolutionizing the hospitality industry, giving businesses the tools they need to optimize the guest experience and stay ahead of the competition. By collecting and analyzing customer feedback, social media, and booking patterns, businesses can gain valuable insights into customer preferences and behavior. Leverage innovative solutions to better understand your data, deliver personalized experiences, and provide secure, easy-to-use digital platforms.
Harness data analysis to cater to the unique needs of each guest, from room preferences to food choices. With personal data collection, mobile apps, and online booking systems becoming increasingly popular, it is more important than ever to ensure that customer data is protected from cyber threats. Invest in secure digital platforms and provide peace of mind to your guests, who can rest assured that their personal information is always protected in this evolving digital age.
Monitor and Mitigate Security Risk
Protect your guests’ data and your business with tailored cybersecurity solutions. Proactively monitor and manage risk, maintain business operations, and avoid the costly consequences of a breach.
AI-Enabled Customized Service
Ensure a positive guest stay with AI tools that predict your customer’s needs, cultivating experiences tailored to each guest. Proactively communicate with customers to ensure quality service.
ServiceNow Drives IT Efficiency
Provide real-time Cloud-based visibility into your enterprise with ServiceNow. Consolidate IT operations, boost efficiency, and streamline critical operational processes.
Data-Based Intelligence
Harness data analytics to make data-based, evidence-backed decisions. Leverage data experts, algorithms, and machine learning to derive actionable insights into customer needs and behavior.
Sourcing Talent
Identify qualified candidates with Staffing and Talent Management Solutions that help you identify the right skills, experience, and personality fit to ensure high-performing teams.
Leadership
As Vice President, Kristin is responsible for the oversight and saturation of key accounts within the retail, hotel, and hospitality industries. She partners closely with our clients in this space to ensure delivery of customized solutions that enable them to meet their strategic business goals.