30 Minutes

The fear of losing can make a calm mind restless - Aniket S Sharma

Part 1 of this series looked prevention of communication breakdown, by understanding WHY we get upset.

Part 2 identified how to recognize when a conversation is starting to go awry, through nonverbal cues. Despite our best efforts, there will be times when we lose control of the situation.

Part 3 explores what you can do to 1.) manage your 'inner lizard' and 2.) how to react to others to diffuse tense situations.

Tags: communication, workplace / employee relationships, diversity (DEI), inclusivity/inclusion, leadership 

Speaker Jeff Baird

Jeff is a certified body language trainer, goal hacker, hiring manager and the anti-boring corporate trainer. He's also worked in IT and Business intelligence for nearly 20 years and is a Chris Hemsworth look-a-like. Just checking to see if you're still reading. Jeff's approach is science backed, applicable & fun. He'll help you take control of your nonverbal communication, 'read' others' body language and finally nail those stretch goals. He's ready to help you break through your career (or life) plateaus.

PDU Credit: If you have a PMP or other PMI certification, you can claim/self-report 1 'Power Skills' (formerly Leadership) PDU by logging the following: Education - Digital Media/Webinar & Activity Title. For more on PDU reporting, visit https://www.pmi.org/certifications/certification-resources/maintain/pmi-talent-triangle-update, and for future questions, reach out to [email protected]

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