60 Minutes

Power Virtual Agents empowers subject matter experts to build intelligent conversational bots, using a guided, no-code graphical interface. Leveraging Power Automate, you can embed flows in your topics, to integrate with other business systems, creating a bot that can take action to resolve customer issues. In this session you will learn how to build AI driven chatbots to give you back more time to spend with customers needing more attention. 

Speaker Devin Knight

Devin Knight a Microsoft Data Platform MVP and the Training Director at Pragmatic Works. He is an author of seven SQL Server and Business Intelligence books and speaks at conferences like PASS Summit, PASS Business Analytics Conference, SQL Saturdays and Code Camps. He is also a contributing member to several PASS Virtual Chapters. Making his home in Jacksonville, FL, Devin is the Vice President of the local Power BI User Group and SQL Server User Group (JSSUG).

PDU Credit: If you have a PMP or other PMI certification, you can claim/self-report 1 'Ways of Working' (formerly Technical) PDU by logging the following: Education - Digital Media/Webinar & Activity Title. For more on PDU reporting, visit https://www.pmi.org/certifications/certification-resources/maintain/pmi-talent-triangle-update, and for future questions, reach out to contractorcommunity@apexsystems.com. 

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