58 Minutes

*You can self-report for 1 Technical PDU if you have a certification from PMI through 6/8/2023 under Digital Media/Webinar.*

What makes people tick (and click): The Psychology Behind Phishing, Vishing, and Smishing

Phishing and other social engineering cyber attacks have become some of the biggest issues organizations have faced in our modern time. Even with great technology leading the way, these attacks still get to the users, and unfortunately, users fall for the tricks. What makes these attacks so successful? Why is it not enough just to know that bad actors are out there? The answer is that these attacks take advantage of how we are created as humans, and the resulting vulnerabilities inherent in ourselves. To defend against these attacks, we need to understand the psychological manipulation that takes place as cybercriminals continue their never-ending crimes.

In this session, we will discuss:

  • The psychology behind attacks
  • How our minds are vulnerable
  • How we can better defend ourselves and organizations
Speaker Erich Kron

Erich Kron, Security Awareness Advocate at KnowBe4, is a veteran information security professional with over 20 years’ experience in the medical, aerospace manufacturing and defense fields. He is the former security manager for the US Army's 2nd Regional Cyber Center-Western Hemisphere and holds CISSP, CISSP-ISSAP, MCITP and ITIL v3 certifications, among others. Erich has worked with information security professionals around the world to provide the tools, training and educational opportunities to succeed in Information Security.

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