Supporting and Troubleshooting Windows in the age of Hybrid Work
Supporting people running Windows isn’t as simple as it used to be, whether in a corporate environment, a small to medium sized business, or consumers. Times have changed and end users have changed with the times. In this webcast learn how to support people running Windows 10, Windows 11, and Windows 365 on everything from their workplace PC, to a home laptop shared with their children for school and games, or even Windows running on an iPad or Chromebook. Discover the challenges all this presents for a support department, and how to overcome those challenges while providing high quality and speedy support. Also learn how to quickly and effectively diagnose and repair even complex problems in the Windows operating system.
*CompTIA has approved this webinar for 1 CEU for the A+ certification!*
Mike Halsey is the author of more than twenty books on Windows support and troubleshooting, including “Windows 10 Troubleshooting: Second Edition” (Apress 2021), “Troubleshooting and Supporting Windows 11” (Apress 2022), “The Green IT Guide” (Apress 2022) and the “IT Support Handbook” (Apress 2019). He has been a Microsoft MVP awardee for more than a decade and lives a quiet life, or at least tries to, in the south of France with his three border collies.