Job#: 3024641

Job Description:

Client: Financial Services

Team: Loan Workout – Quality Assurance

Job Title: Loan Workout QA Specialist

Location: West Des Moines, IA | 5x/week ON-SITE

Contract Length: 18+ months

Rate: $20-25/hr

Interview Process: 1 round 30-minute Teams interview

Top Requirements:

1. Collection law, civil litigation, and civil procedure experience
2. Legal document review experience (accuracy checks, matching documents, state requirements)
3. QA / quality review experience
4. Basic MS systems (Excel, Outlook, Word, PowerPoint, Teams)
5. Understanding of credit cards

Plusses:

1. Loan workout, collections, or commercial lending experience
2. Paralegal certification
3. Notarized document review experience
4. QA or audit experience in financial services

Job Summary:

This role supports the Loan Workout organization by performing quality assurance reviews on physical legal documents for customers involved in civil legal matters. The specialist will validate accuracy, state‑specific requirements, and proper notarization. This position requires meticulous attention to detail, strong understanding of legal document structures, and the ability to work fully onsite reviewing documents, verifying information, and supporting the team’s compliance‑driven processes.

Day-to-Day Responsibilities:

• Review physical legal documents for accuracy and completeness
• Confirm alignment between documents and corresponding paperwork
• Validate notarization and verify state‑specific legal requirements
• Perform judgment and complaint validations as needed
• Test information prior to sending to third‑party legal partners
• Maintain high accuracy standards while handling sensitive legal materials
• Communicate findings and escalate discrepancies
• Use MS Excel, Outlook, Word, PowerPoint, and Teams for documentation and workflow management

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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