Job#: 3032217

Job Description:

Location: Plano, Texas (Hybrid)
Employment Type: Contract

We are seeking a Site Reliability Engineer to support the production and operations of critical applications. This role focuses on establishing and improving monitoring to measure end-to-end performance and user availability. The engineer will ensure application readiness by evaluating performance, reliability, scale, and resiliency, while also identifying and triaging production issues to determine the root cause.

• Perform full-stack triaging of alerts to identify the root cause of application performance and stability issues.
• Work with stakeholders to define and track service level objectives (SLOs) for application features and services.
• Design and develop dashboards and reports to communicate key performance metrics.
• Work with the engineering team to understand application architecture and perform single-point-of-failure analysis.
• Execute performance and chaos tests, analyzing results with APM tools to identify stability issues.
• Document and present findings, analysis, and results to stakeholders.
• Perform analytics on past incidents to understand root causes and implement automation to reduce recurrence.
• Demonstrate proficiency with DevOps tools such as JIRA, BMC Remedy, and ServiceNow.

Experience: 8 - 10 years of information technology experience, with over 6 years on a DevOps, SRE, or performance engineering team.

Technical Skills:

• Experience triaging production issues with APM tools (e.g., Dynatrace, AppDynamics) and log aggregation tools (e.g., Splunk, ELK).
• Strong experience in Java, Front-end development (React JS, Angular), and backend databases (Oracle, SQL Server, Hadoop).
• Proficiency in Python, UNIX, and Shell scripting.
• Experience with CI/CD tools such as Bitbucket, Jenkins, Artifactory, and Ansible.
• Knowledge of SRE concepts like SLI/SLOs and error budgets.
• Proficiency with system, network, security, and database operations.
• Experience with Agile/Scrum methodologies.

• Proficiency in system, network, security, and database operations and protocols.
• Experience with tools such as Tanium, Artifactory, or BMC TrueSight Orchestration.
• Experience in server administration with Red Hat Enterprise Linux and Windows Server.
• Understanding of developing fault-tolerant solutions, horizontal scaling, and resiliency.
• College Degree or equivalent work experience.

The position requires a hybrid schedule with a minimum of three days per week onsite, starting from day one.

A compensation range of $68.68 to $73.68 per hour is offered for this position.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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