Job#: 3032630

Job Description:

Location: Ocoee, Florida (Hybrid)

Employment Type: Contract to Perm

This Product/Project Manager will take ownership of multiple core business application initiatives, transitioning projects from a PM who is moving into another internal role. The role supports several business units, with a strong focus on call‑center applications, third‑party integrations, and data‑driven decision making.

This is a hands‑on role requiring technical fluency (SQL, data integrations) combined with strong stakeholder management skills.

• Own and manage multiple application initiatives across core business systems
• Act as the primary PM/PO for call‑center‑based applications used to book stays and manage reservations
• Partner closely with business units to gather requirements, prioritize work, and deliver solutions
• Oversee third‑party integrations, including travel insurance vendors and travel partners
• Support Salesforce integrations housing:
  • Owner data
  • Prospect data
  • Timeshare contract data
• Lead data conversion and integration efforts when acquiring new resorts:
  • Analyze historical data from acquired properties
  • Define data mappings between legacy systems and internal platforms
  • Determine one‑time sync vs. ongoing integration approaches
• Support internal employee‑facing applications
• Use data and reporting to support decision‑making and project prioritization
• Write and execute SQL queries to validate data, investigate issues, and support integrations
• Serve as a collaborative liaison between technical teams and business stakeholders

• 3–5+ years of Product or Project Management experience
• Strong SQL skills with the ability to query relational databases
• Experience supporting third‑party system integrations
• Solid understanding of relational databases, data mapping, and system integrations
• Highly data‑driven, with strong analytical and decision‑making abilities
• Personable communicator, comfortable working with multiple business units

• Rebuilding applications or supporting legacy‑to‑modern migrations
• Experience in Hospitality, Travel, or Tourism industries
• Prior exposure to call‑center technology environments
• Salesforce integration experience

• Rental Booking Application – the primary system used by call center agents to book stays
• Salesforce Integrations – consolidating owner, prospect, and contract data from multiple sources
• Resort Acquisition Data Conversions – translating and mapping historical data from acquired properties into internal systems
• Internal Employee Applications – supporting tools used by internal teams

The pay rate for this position is $50.00 to $60.00 per hour. The permanent salary range upon conversion is $100,000.00 to $115,000.00 annually. This organization offers a benefits package to eligible employees.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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