Job#: 3033613

Job Description:

Location: Stafford, Virginia

Employment Type: Permanent

We are seeking a Training Specialist to support the DMSS program. This role involves providing training expertise to a Scrum Team tasked with delivering training curricula that translate functional enhancements into user knowledge for the CODIS system. The specialist will work to ensure a positive user learning experience.

• Analyze complex software enhancements to determine the best training approach.
• Design and develop training materials to ensure the best user learning experience.
• Assist in the implementation and evaluation of training materials to ensure they are valid.
• Update training materials across various training and knowledge base learning platforms.
• Collaborate with other teams to understand the intricacies of the software application and changes that affect the end user experience.
• Interact with stakeholders including the Client Program Management Office, Scrum Development Team, infrastructure managers, and SME Team to understand end-user needs and document them as training development requirements.
• Support software testing as it may relate to GUI and Help System updates.
• Support continuous innovation by implementing industry best training practices to improve technology tools and processes.

• Must be eligible to obtain and maintain a Secret clearance.
• 2+ years analyzing, designing, developing, implementing, and evaluating training materials.
• 1+ years of Articulate 360.
• 1+ years of Instructional Design, with an understanding of e-learning course development and standards.
• 1+ years using Adobe Captivate features to develop complex training materials.
• 1+ years using Photo Shop or comparable software to create a wide range of graphics.
• Working knowledge of JIRA.
• Excellent written and oral communication skills.
• Demonstrated ability to translate software workflows and features into user training materials and knowledge bases.
• Working knowledge of MS Products including SharePoint, Word, and PowerPoint.
• Demonstrated multi-tasking ability, problem-solving skills, and a consistent record of on-time delivery and customer service.

• 1+ years of Adobe RoboHelp or equivalent program to host complex training materials.
• 1+ years working knowledge of Learning Management Systems.
• Working knowledge of Azure DevOps.
• Experience as a classroom or online instructor.
• Experience working in an Agile environment.

The anticipated salary for this position is between $70,000.00 and $90,000.00 annually.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.