Job#: 3034192

Job Description:

Job Title: Business Execution Consultant 3

Location: Charlotte, NC or Minneapolis, MN (Hybrid)

Contract Length: 24 months

An opportunity is available for a Business Execution Consultant to join the Service Asset & Configuration Management (SACM) team. This role is focused on ensuring all devices on the network are identified and documented accurately in the ServiceNow inventory system. The consultant will have a lead role in triaging, assigning, and tracking remediation efforts for hardware discrepancies to support security initiatives and vulnerability response efforts. This position is instrumental in trend analysis, root cause identification, and process enhancements for ServiceNow.

• Lead cross-functional teams to strategize, plan, and execute the remediation of asset discrepancies.
• Perform assessments through fact-finding and data analysis to solve complex issues and develop appropriate solutions.
• Review new and outstanding data attributes within the ServiceNow database to identify and assign items for tracking.
• Work with key stakeholders to continually review assigned tasks and drive them to remediation.
• Provide asset expertise to support resources to ensure timely remediation and escalate as warranted to meet service-level agreements.
• Perform recurring data analysis to identify trends and potential gaps in processes or tools.
• Maintain awareness of ServiceNow tool enhancement opportunities and participate in the Agile development process.
• Produce necessary data for leadership to calculate key metrics and provide input for any exceptions.
• Provide technical guidance on the ServiceNow solution to less experienced users.

Experience: 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.

Technical Skills:

• 1+ years of experience with ServiceNow.
• 1+ years of working knowledge of IT infrastructure, such as managing, supporting, or implementing IT infrastructure and/or network topology.
• Strong analytical and business analysis skills with asset management experience.

• Experience in asset and inventory management, including SACM processes.
• Experience with cross-functional collaboration and leadership.
• Experience in an Agile development environment.
• Reporting and dashboarding experience, including the use of Excel and tracking key metrics.

The pay rate for this position is between $53.00 and $57.00 per hour. Specific benefits available to contract-based employees may be discussed during the application process.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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