Job#: 3034781

Job Description:

Location: Charlotte, NC; Chandler, AZ; Irving, TX (Hybrid)

Employment Type: 12 Months Contract

Pay Rate: $53/hr - $57/hr

Note: We are unable to consider C2C or third-party submissions.

This role provides technical engineering and operational support for the Automated Password Reset (APS) application, built on the Bravura Password Manager platform. The position focuses on platform stability, configuration, integration support, and the operational health of the APS system. This role is critical to maintaining system reliability, supporting audit and regulatory commitments, and reducing operational risk.

• Provide technical operational support for the APS platform and Bravura Password Manager.
• Support configuration, maintenance, and troubleshooting of integrations with enterprise credential systems like Active Directory, Oracle, and mainframe platforms.
• Assist in incident response and root cause analysis for production issues.
• Support platform upgrades, vendor patches, and post-upgrade stabilization activities.
• Perform environment validation and health checks across development, QA, and production environments.
• Support access, entitlement, and password-management workflows across integrated systems.
• Collaborate with software engineers, IAM architects, and service owners to ensure smooth handoffs between development and operations.
• Participate in Agile ceremonies as a platform subject matter expert.
• Contribute to documentation, runbooks, and operational readiness artifacts.

Experience: 3-5 years of experience with Password or Credential Management (PAM) systems.

Technical Skills: Experience with SQL, Python, and LDAP (Lightweight Directory Access Protocol) is required. The candidate must demonstrate the ability to take initiative and dive into troubleshooting complex systems.

• 1-2 years of software development experience.
• Familiarity with PAM tools such as Bravura Password Manager, CyberArk, or SailPoint.
• Experience working within regulated industries, such as financial services or healthcare.
• Possession of a CISSP certification.

This position follows a typical five-day business schedule with a hybrid work model requiring three days onsite. While not a first-line support role, the individual may be pulled into emergency issues and participate in changes to production that could occur after hours on an ad-hoc basis, within a 40-hour work week.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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