Job#: 3035049

Job Description:

Location: Jersey City, New Jersey (On-site)

Employment Type: Contract

Contract:: 12 months

(Enterprise Voice Video Engineer High Experience - ECVT)

PROJECT: Telephony Platform Upgrade

This position requires an experienced Network and System Engineer to manage the design, configuration, and certification for large enterprise voice and collaboration systems. The role involves interpreting diverse business requirements into technical solutions, developing technology roadmaps, and providing expert consultation for major network initiatives. The ideal candidate will work across multiple vendors and internal partners to produce high-quality solutions architecture aligned with business needs.

• Develop detailed, low-level technical designs for complex Enterprise Voice Solutions.
• Manage the design, configuration, and certification for large or several small to medium systems.
• Interpret diverse business requirements into a technical Collaboration and Productivity (CAP) solutions framework.
• Provide technology roadmaps governed by strategic direction, business requirements, and financial constraints.
• Ensure successful delivery of technical solutions into the production environment.
• Provide L3 support to resolve complex and visible production issues as required.
• Develop testing strategies, technology certification plans, and review results.
• Maintain and update engineering documentation and standard operating procedures.
• Engage with Product Management, Architecture, and partners to help drive technology roadmaps.

Education: A Bachelor of Science or Bachelor of Arts degree in engineering or computer science is required.

Experience: A minimum of 10 years of experience in the Voice and Collaboration industry is required. Experience in the financial industry is preferred.

Technical Skills:

• Expertise in voice infrastructure, including SIP Trunking, voice over IP protocols (H.323/SIP), and session management.
• Demonstrated experience with Cisco Voice collaboration platforms (CUCM, Unity Connection, Jabber, Webex, MRA, Expressway, Telepresence).
• Knowledge of SBC, Genesys, and Sonus/Ribbon voice platforms.
• Experience with LAN/WAN technologies, including routers, switches, load balancers, and firewalls.
• Firm understanding of VMWare vSphere virtualization with ESXi and vCenter.
• Broad working knowledge of call routing with QSIG, MGCP, CAC, H323, and SIP.
• Experience with automating and scripting processes for configuration reconciliation.

• Knowledge of other vendors such as Juniper, Aruba, and Arista.
• Experience with networking products such as routers, switches, load balancers, firewalls, and WAN optimization products.
• A firm understanding of next-generation networks using APIs, WebRTC, and HTML5.

The estimated pay rate for this position is between $70.00 and $73.68 per hour. A comprehensive benefits package is available to eligible employees.

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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