Job#: 3035593

Job Description:

Title: Endpoint Engineer

Location: Hybrid in Nashville TN (This role is primarily remote and onsite as needed)

Contract: Long term contract (12+ months) with potential for extensions or fulltime conversion

Pay: $35.00 - $40.00 / hourly rate (based on experience)

APPLY HERE: Please send your resume to Skylar at [email protected]

• Windows Remediation:
• Troubleshoot complex Windows endpoint issues including login failures, performance degradation, profile corruption, and policy conflicts using log analysis and root-cause methodologies (avoiding reliance on reimaging).
• O365 Management:
• Administer Microsoft 365 services (Exchange Online, licensing, identity access) and resolve issues related to authentication, mailbox functionality, and application access.
• Endpoint Management:
• Manage and support enterprise devices through Microsoft Intune, including policy assignment, compliance monitoring, device configuration, and troubleshooting sync or deployment failures.
• AWS Integration:
• Support basic integration between Entra ID (Azure AD) and AWS, including SSO/SAML configuration and troubleshooting cross-platform authentication and access issues.
• Account Provisioning:
• Create and manage user accounts, group memberships, permissions, and MFA configurations with a strong understanding of identity governance and access enforcement.
• Microsoft Intune:
• Deploy applications, manage configuration and compliance policies, administer update rings for patching, and troubleshoot devices not receiving or applying policies.
• Triage Support:
• Own ticket resolution end-to-end by performing structured troubleshooting (logs, configurations, assignments), determining root cause, and escalating only when necessary.
• Equipment Provisioning:
• Support Autopilot and Intune enrollment processes, device setup, and imaging workflows, including diagnosing and resolving provisioning or enrollment failures.
• Scripting (Preferred):
• Utilize scripting (PowerShell, Python, etc.) to automate tasks, improve operational efficiency, and support troubleshooting efforts.

• Proven experience with Windows endpoint troubleshooting and remediation (beyond basic reimaging).
• Strong hands-on experience administering Microsoft 365 (Exchange Online, identity, access management).
• Experience supporting device management through Microsoft Intune.
• Working knowledge of Entra ID (Azure AD) and basic AWS integration (SSO/SAML).
• Experience managing user accounts, permissions, and MFA in enterprise environments.
• Understanding of device compliance, patching strategies, and policy enforcement.
• Basic scripting skills (PowerShell preferred) to support automation and troubleshooting.
• Strong analytical problem-solving skills with a root-cause mindset.
• Effective communication skills and ability to work collaboratively in a team environment.

• A proactive, self-starter who takes ownership of issues and drives them to resolution.
• Strong troubleshooting mindset focused on identifying root cause, not just symptoms.
• Comfortable operating in a fast-paced environment with competing priorities.
• A collaborative team player who communicates clearly and works effectively across teams.
• Detail-oriented with a strong focus on process, accuracy, and continuous improvement.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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