Job#: 3036397

Job Description:

Location- Toronto, CA

Duration- Long Term Contract; potential for hire

Job Title- Sr. Business Analyst

JOB PURPOSE 

The Business Analyst is a highly skilled and motivated individual responsible for working with stakeholders across the organization as part of a program/project team to successfully develop/design/configure and implement a new system or process. This is accomplished by the Business Analyst partnering with business end users, technical teams, vendors, and other stakeholders gathering and documenting business requirements, documenting current and future process flows, creating use cases and test plans, and planning and managing the user acceptance testing effort for that new system or process. The Business Analyst works closely with the program/project Manager(s) and is expected to use independent judgement and exhibit autonomy when performing daily tasks, proactively address problems and issues within their scope of responsibility as well as identify areas for possible improvements.

KEY ACCOUNTABILITIES

1. Requirements Gathering

• Collaborate with stakeholders, including business users, project managers, and developers to gather and document detailed business requirements
• Conduct interviews, workshops, and brainstorming sessions to elicit requirements, ensuring a comprehensive understanding of business needs
• Analyze and validate requirements, ensuring they are feasible and aligned with project objectives

1. Documentation of Process Flows

• Create clear and concise process flow diagrams, mapping out current and future state processes
• Identify and manage changes to key and non-key controls in project/program scope
• Identify process gaps, inefficiencies, and areas for improvement
• Collaborate with stakeholders to validate process flows and ensure accurate representation of business operations

1. Test Planning and Management

• Develop comprehensive test plans with test objectives and test cases (including negative test scenarios) based on gathered requirements
• Coordinate with technology development teams to ensure appropriate test environments are set up and ready for testing activities
• Execute and manage test activities including test execution, defect management, and reporting
• Collaborate with stakeholders to perform User Acceptance Testing (UAT), ensuring alignment with business requirements

1. Project Support

• Work closely with program/project manager(s), providing support throughout each project lifecycle phase
• Assist in project planning, tracking progress, and managing project documentation
• Contribute to project risk and issue management
• Collaborate with cross-functional teams to ensure smooth project delivery
• Creation and distribution of meeting meetings for meetings you lead

1. Project Planning and Monitoring for BA-related Activities:

• Partner with program/project Manager(s) in developing detailed project plans including timelines, milestones, and resource allocations
• Monitor project progress against established plans, identify potential risks or issues, and propose mitigation strategies

1. Stakeholder Management for BA-related Activities:

• Collaborate with cross-functional teams, including business units, functional groups, IT departments, and external vendors to ensure clear communication and coordination throughout the project
• Facilitate regular meetings, workshops, and presentations to update stakeholders on activity status, and risk and issue resolution

1. Documentation and Reporting

• Create comprehensive project documentation, including business requirements, functional specifications, use cases, and process flows
• Develop and maintain project artifacts, such as the business requirements document (BRD), test plan, and process flows
• Assist the Program/Project manager(s) in preparing status reports, dashboards, and presentations to communicate activity status, risk, and issues to senior management and PMO as requested

1. Process Improvement

• Continuously evaluate and improve project management methodologies, tools, and templates to enhance project efficiency and effectiveness
• Identify areas for process optimization and contribute to the development on best practices within the PMO
• Provide recommendations for streamlining workflows and implementing standardized project management practices

KNOWLEDGE AND SKILLS (e.g., technical, programming language, management experience etc.)

• Proven experience as a Business Analyst in a Waterfall or Agile project management environment preferably within the banking or financial services industry
• Minimum 3 years experiences as a Business Analyst, preferably at a financial institution
• Strong understanding of project management principles and methodologies
• Proficient in requirements gathering techniques, including interviews, workshops, and documentation analysis
• Proficient in process flowcharting techniques, including the ability to create clear and detailed process flow diagrams using industry standard tools
• Experience leading the test planning and management process including test plan development, test case creation, traceability documentation that all business requirements have been met, coordination of test case execution and defect management
• Strong communication and collaboration skills with the ability to effectively engaged with stakeholders at all levels
• Strong analytical and problem-solving skills, with the ability to translate business requirements into actionable test cases, project tasks, and deliverables
• Ability to prioritize and manage multiple tasks simultaneously in a dynamic, fast-paced environment
• Detail-oriented mindset with a focus on accuracy and quality
• Proficient in MS Office Suite and Visio
• College degree required
• Experience with JIRA, Confluence, or other industry-standard test management tools is a plus
• Familiarity with banking operations, banking regulations, and financial systems is a plus
• Professional certification, such as CBAP (Certified Business Analysis Professional) is a plus

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.