Job#: 3036959

Job Description:

Location: Remote

Description:

The Lead Project Manager within the GCO Front Door is responsible for leading end to end presales program execution, governance, and cross functional coordination for deals entering Operations. This role ensures that opportunities flowing through the Front Door are executed with discipline, visibility, and alignment across Sales, Operations, & Delivery.

The Lead Project Manager drives structured multi workstream engagement, manages presales risks and dependencies, and ensures that customer commitments are achievable, governed, and operationally executable prior to deal signature. The role serves as a critical connection point between strategy and execution, protecting delivery outcomes while enabling Sales velocity.

The Main Responsibilities:

Program Leadership & Deal Orchestration

oOwn the overall presales program lifecycle for assigned Front Door opportunities, from intake through approval and readiness to execute.

oLead structured deal reviews, working sessions, and leadership checkpoints to align scope, timelines, resourcing, and delivery approach.

oCoordinate across multiple workstreams (delivery, engineering, finance, contract, product, field operations) to ensure cohesive execution.

oAct as the single point of accountability for program readiness, ensuring all required inputs and commitments are aligned.

Governance, Risk & Issue Management

oDrive Front Door governance standards to ensure disciplined intake, review, escalation, and decision making.

oIdentify execution risks, delivery constraints, resourcing gaps, or dependency conflicts early and proactively manage mitigation plans.

oEscalate issues appropriately with clear options, impacts, and recommendations for leadership decision making.

oEnsure alignment between customer commitments, delivery capabilities, and operational capacity.

Cross Functional Leadership & Stakeholder Management

oPartner closely with Sales to support deal progression while maintaining delivery integrity and realistic commitments.

oCollaborate with Operations to align financial assumptions, contract terms, and delivery models.

oServe as a trusted operational advisor to internal partners, providing clarity, structure, and execution confidence.

oFacilitate communication across stakeholders to ensure transparency and shared understanding of program status and risks.

Process Improvement & Scaling the Front Door

oContribute to the continuous evolution of the Front Door operating model as deal volume and complexity scale.

oStandardize presales program management artifacts, workflows, and governance practices.

oIdentify opportunities to reduce friction, eliminate duplicate handoffs, and improve cycle time without compromising quality.

oSupport reporting, dashboards, and leadership visibility into pipeline, capacity, and execution readiness.

What we look for in a candidate:

•Experience leading complex, cross functional programs in operational or presales environments

•Remote position - travel only required for offsite team meetings (at least once a year)

•Demonstrated success managing multiple concurrent initiatives with competing priorities and high stakeholder visibility

•Background working closely with Sales, Operations, Finance, Legal, and Delivery teams

•Familiarity with governance frameworks, intake models, or enterprise operating models is a plus

•Strong program and project management discipline, with the ability to drive structure in ambiguous environments

•Excellent risk, issue, and dependency management skills, with a bias toward proactive mitigation

•Ability to translate complex information into clear, executive ready insights

•High level of comfort influencing without authority and navigating matrixed organizations

•Clear, confident communicator with the ability to engage both working teams and leaders

•Skilled facilitator of cross functional discussions, deal reviews, and decision forums

•Comfortable challenging assumptions and surfacing risks constructively

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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