Job#: 3036969

Job Description:

Client: Financial Services

Team: TBA

Job Title: Systems Operations Engineer 4 / Senior Site Reliability Engineer (SRE)

Location: Charlotte, NC / Irving, TX – Hybrid (3 days onsite mandatory)

Contract Length: 18 months (potential extension; must be eligible for conversion)

Pay Rate: $60 - $65

1. 2+ years of hands-on SRE experience with strong production support and reliability focus
2. Strong Kubernetes/OpenShift experience and Linux-based systems expertise
3. Experience with observability tools (Grafana, Prometheus, Splunk, AppDynamics) and defining SLOs/SLIs

1. Experience with automation/scripting (Python or Java)
2. Experience with AutoSys and ITSM tools (ServiceNow, Netcool)
3. Experience with AIOps, AI/ML, or RPA-driven automation
4. Experience in financial services or regulated environments
5. Strong database knowledge (SQL, Oracle, MongoDB, etc.)

In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Systems Operations Engineering. Review and analyze complex multi-faceted, larger scale or longer-term Systems Operations Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel.

• Design and implement solutions to improve system reliability, availability, and scalability
• Support critical applications across domains including payments, regulatory operations, and financial crimes
• Transition from reactive incident response to proactive reliability engineering and prevention

• Build automation tools to reduce manual operational tasks
• Implement self-healing and AIOps solutions using AI/ML and RPA where applicable
• Improve operational efficiency through scripting (Python/Java) and automation frameworks

• Implement and enhance monitoring, alerting, and logging systems
• Define and measure SLOs, SLIs, and error budgets across applications
• Improve visibility and reduce alert noise using enterprise observability tools

• Lead incident response, root cause analysis, and postmortems
• Drive remediation strategies to eliminate recurring production issues
• Partner with teams to improve response times and operational readiness

• Work with Kubernetes/OpenShift environments and cloud platforms (AWS, GCP, Azure, PCF)
• Support microservices architectures, APIs, and messaging systems (Kafka, MQ)

• Champion SRE best practices across teams and mentor peers
• Partner with engineering, product, and operations teams to align on system reliability goals
• Identify gaps in processes and drive continuous improvement initiatives

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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