Job#: 3037126

Job Description:

Location: Coppell, Texas (Onsite)

Duration: 6-month Contract-Hire

Compensation: $65-$70/hr on W2

This position is for an Application Support Engineer who will specialize in maintaining and providing technical support for applications that are beyond the development stage and are running in daily operations. The role involves creating, designing, deploying, and supporting software solutions. This individual will work closely with development teams, infrastructure partners, and clients to escalate and resolve technical support incidents.

• Participate in design reviews and delivery planning to champion non-functional requirements such as resiliency, observability, and disaster recovery.
• Collaborate with Major Release Management to ensure each release meets SRE standards for observability and resiliency.
• Define and evolve monitoring, alerting, SLIs, and SLOs, leveraging AI/ML-driven analytics for anomaly detection and risk identification.
• Make design recommendations to enable quick detection of outage conditions and allow for application recovery without manual intervention.
• Drive automation and intelligent tooling to reduce manual toil and improve consistency and recovery times.
• Attend and present operational readiness at project management meetings, raising any operational risks and concerns.
• Lead capacity planning and performance analysis to ensure platforms scale reliably under high load.
• Establish KPIs and operational metrics to demonstrate reliability improvements and operational maturity.
• Build a strong SRE culture across Application Support and Development through mentorship and best-practice coaching.

Experience: A minimum of 8 years of related technical and management experience is required.

Education: A Bachelor's degree is preferred, or equivalent experience.

Technical Skills: Proven experience with SRE or DevOps practices, including CI/CD pipelines, infrastructure as code, and automation frameworks. Strong understanding of monitoring and observability platforms, such as Grafana. Programming proficiency in one or more languages such as Python, Java, or Go for automation and tooling development.

• Cloud certification is a plus.
• Familiarity with cloud platforms, containerized environments, and hybrid infrastructure models.
• Experience in financial services, capital markets, or regulated environments.
• Demonstrated participation in disaster recovery, performance, and resiliency testing.
• Knowledge of AI concepts, data platforms, messaging systems, and large-scale processing systems.
• Strong collaboration skills across technology and business teams.
• Hands-on experience in incident and problem management, including root cause analysis.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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