Job#: 3037140

Job Description:

Usability Researcher 3

Client: Multinational technology corporation

Terms: 6‑month contract, potential extension

Location: 100% Remote, working PST hours

Application Process: Apply through the platform where you found this posting. If you encounter issues, email a Word resume to Gwen at [email protected] and reference Request ID: 3037140 - Usability Researcher 3.

Role Overview

The Usability Researcher will lead quantitative UX research to understand customer needs, preferences, and behaviours across large‑scale consumer products. Work includes designing and running experiments, A/B tests, telemetry analyses, and surveys, and translating complex datasets into clear insights that inform product direction.

The role requires comfort operating in a fast‑paced environment with evolving design systems, rapid iteration cycles, and shifting product experiences. The ideal candidate navigates ambiguity well, collaborates across multiple partner teams, and supports experimentation and design convergence at scale.

Responsibilities

·        Design, conduct, analyze, and report on quantitative UX research (telemetry, A/B tests, experiments, surveys).

·        Analyze experiment and behavioral data to identify patterns, pain points, and improvement opportunities.

·        Create presentations, dashboards, and storytelling artifacts for engineers, designers, PMs, and leadership.

·        Partner with cross‑functional teams to integrate insights into product and design decisions.

·        Support rapid experimentation and iteration cycles across evolving product experiences.

·        Evaluate design system convergence, usability impact, and consistency across experiences.

·        Work effectively in a dynamic environment with evolving UI frameworks and live experimentation.

·        Drive user‑centered decision‑making through scalable quantitative research methodologies.

Required Qualifications

·        Bachelor’s degree in HCI, Psychology, or equivalent training.

·        5–7 years as a quantitative UX Researcher on consumer products.

·        Experience with large‑scale consumer platforms, experimentation systems, or behavioral analytics.

·        Experience using AI tools for data analysis and storytelling artifacts.

·        Strong communication skills, interpersonal skills, and customer empathy.

·        Ability to work independently and prioritize in a fast‑paced environment.

·        Expertise in quantitative methods, including:

o   Experimentation & A/B testing

o   Telemetry analysis

o   Survey design & analysis

o   Behavioral data analysis

·        Ability to synthesize complex datasets into actionable insights.

·        Familiarity with evolving design systems and experimentation‑driven product development.

·        Comfortable with ambiguity, rapid iteration, and shifting product direction.

Top Requirements

1.      Experimentation / A/B Testing

·        5–7+ years

·        Designing, running, analyzing experiments

·        Strong understanding of metrics and statistical validity

2.      Telemetry / Behavioral Data Analysis

·        5–7+ years

·        Experience with large‑scale user data (logs, event streams)

·        Tools: SQL, Python/R, or equivalent

3.      Quantitative Research Methods (Surveys + Synthesis)

·        5–7+ years

·        Survey design and analysis

·        Ability to synthesize behavioral + attitudinal data into insights

Ideal Resume: Strong portfolio demonstrating experimentation/A‑B testing, quantitative methods, telemetry/behavioral analytics, advanced statistical analysis, and synthesis into product recommendations.

Typical Day

·        Support scalable usability research by enabling PMs, engineering, and design to run high‑quality experiments through internal UX testing platforms.

·        Set up and execute usability testing experiments, analyze results, and generate product recommendations to improve user experience.

Interview Process:

·        1–2 interviews with the hiring manager (and possibly one additional interviewer) focused on experience and case‑study review.

Candidates should prepare a portfolio with 1–2 quantitative research case studies demonstrating experimentation and analysis skills.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.